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Hi Bhavesh,
Greetings from Swiggy!
Thank you for writing to us about your Order #111158641394.
As the restaurant solely participates in the preparation of the food, we will definitely have stern feedback passed on to them so that measures are taken to improve the services based on your feedback.
We continue to work on minimizing such instances on the platform through our internal audits and reports from other customers.
Please feel free to contact us, if you require further assistance at www.swiggy.com/support.
Warm Regards,
Nikita
Swiggy Support Team
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***(RESTAURANT FORWARD)***
Hi Partner,
Greetings from swiggy!
This is to inform you that issue has been highlighted to Partner Support team. For further queries, please write us back on [email protected].
Warm Regards,
Nikita
Swiggy Support Team
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***(UNABLE TO DETERMINE THE ISSUE)***
Hi
Greetings from Swiggy!
We are sorry to inform you that we are not able to determine the issue. Hence, we request you to elaborate the problem with relevant details like order number/registered email id/registered mobile number so that we can check and resolve the problem for you.
Looking forward to your response.
Please feel free to contact us, if you require further assistance at www.swiggy.com/support.
Warm Regards,
Nikita
Swiggy Support Team
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***(MISSING ITEM 01)***
Dear Rajesh,
Greetings from Swiggy.
This is with reference to the concern raised by you on Order #117709410830.
Having carefully evaluated the issue based on your complaint, we were unable to substantiate the claim or close the dispute in your favor and therefore unable to compensate you for the same.
Alternatively, you may rate the restaurant on the app, as this impacts their business directly and they are likely to be pulled into action seeing the same.
Thank you for taking the time to write to us regarding this issue.
Please feel free to contact us, if you require further assistance at www.swiggy.com/support.
Warm Regards,
Nikita
Swiggy Support Team
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