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Alright, thank you so much for confirming the information. As I am tracking here, seems like the estimated delivery date is for today, I can see you received the email confirmation already. Let me tell you, based on my experience some deliveries are not 100% updated, could be that by mistake the shipping company marked as delivered when it was not. We are asking you to allow 48hrs more in order to receive your package. If after that time frame you have not received it, please let us know in order to offer you the alternatives we can give you as Refund or Replacement.
*** Item Expected Back Advice:
You will receive a prepaid return label as well to return the item you received. Print the return label and attach to the box. Package item and accessories, then return to a FedEx or USPS location.
*** Refund Lost After Delivery, Lost in Transit, Item Missing from Box:
I've issued a refund of $(Insert Amount) for your order. You'll receive a confirmation email as soon as the refund gets processed. It'll post to your original payment method within 10 business days.
*** Replacement Lost After Delivery, Lost in Transit, Item Missing from Box:
I've replaced the:
- (Insert Item Name)
The estimated delivery date is (Insert Estimated Delivery Date). You will receive a confirmation email as soon as the replacement gets processed.
The replacement is totally free, the only amount that you will see in the email, is only confirming the original price.
*** Refund Expected Back and Return Time Frame:
I've issued a refund of $(Insert Amount) for your order. You'll receive a confirmation email with a Return Label as soon the Refund gets processed. The refund will be processed once the item is received, scanned and processed at the return center and after that time, the refund will be posted within 10 business days after that process. The return can take up to 3 weeks (The item can arrive at the Return Center before the Time Frame).
*** Replacement Expected Back and Return Time Frame:
I've replaced the:
- (Insert Item Name)
You'll receive a confirmation email as soon the replacement gets processed. The replacement will be processed once the item is received, scanned and processed at the return center, after that time, the replacement will be posted within 7 days after that process. The return can take up to 3 weeks (The item can arrive at the Return Center before the Time Frame).
The replacement is totally free, the only amount that you will see in the email, is only confirming the original price.
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