Notes

How to Deal with a Burst Water Main (Before the Plumber Arrives)
Burst water mains: What to do before a plumber arrives

When your water main bursts, you can become frazzled instantly. A torrent of water is destroying your property and causing panic. If you plan ahead and do a little research beforehand, you can avoid panic mode when a water main bursts.

The first thing you should do when you find out that a water main has broken is RING THE PLUMBER! It's up to you to call the plumber first if you want to prevent further water damage.

Your water main has burst and, as a result, you're ready to move forward with your action plan. Your first action should be to cut off the water supply to the house.

The first step is to locate the main water shut-off valve
First, shut off the main water valve. Umm what? Can somebody tell me where my main water shutoff valve is? Yes, knowing that ahead of time is good. Picture yourself in two different scenarios.

When you have a burst water main emergency, you are scrambling all over the place looking for the shut off valve while water is spraying all over your house. Make sure you check the basement, crawl spaces, and around the water heater. How far is the main shut off valve from inside the house? It might be under that metal lid thingy by the street. By now you are frazzled!

During an emergency with a burst water main, you have called a plumber and have quickly turned off the water to the house because you already know where the main water shutoff valve is located. By now, you have completed the first two steps (and the most important ones) in dealing with a burst water main. Congratulations, you're an excellent homeowner!

It is a good idea to learn the location of the main water shut off valve now, before a water main bursts. Having that one bit of important information will mean the difference between handling a burst water main properly or spinning out of control in agitation.

Drain all faucets in an attempt to stop the water main burst
Following water main repair, all faucets need to be drained. Winter is the most common time for water main bursts to occur when pipes freeze and expand. The extra water removed from the plumbing relieves extra pressure, especially when it freezes.

Let the extra water drain from the pipes by turning on the cold water faucets. Dont forget the toilets. It is important to flush toilets several times, just like cold water shutoff valves.

Next, turn off the hot water heater, then drain the hot water pipes

After turning off the water heater and draining the hot taps, tap the cold water faucets.

As well, your water pipes can be circulated better by letting warm air in
Warm air can help thaw frozen pipes. A hair dryer can be used on a frozen pipe or the thermostat could be turned up.

Cleaning up the mess and documenting the water main damage is the next step
As soon as the burst water main emergency is contained, your natural inclination will be to clean up. But, stop and consider the damage your burst water main may have caused.

To obtain insurance coverage, you need to document all water damage to your house and possessions. Take photos of everything! The documentation will also serve as a historical record to give to a plumber if you have future issues.

Remembering to document water main damage is just as important as knowing where your main water shut-off valve is ahead of time.

You can now get the mop out and put all your items back where they belong.

Here are a few things you can do to prevent frozen pipes
Bursting water mains are commonly caused by frozen pipes. In order to prevent frozen pipes, you should prevent main water lines from freezing. You will save time, headaches, and money by taking a few extra steps now.

Let warm air reach pipes so they don't freeze
If you are away from home, ensure that the temperature remains above freezing
Invest in pipe sleeves or heat tape to insulate exposed pipes against the cold.
Hire a professional plumber to check for pinhole leaks that can cause frozen pipes. Locating and fixing pinhole leaks is tricky. We are able to find and fix even very small leaks at Val Gross Blue Mills Plumbing.



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