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Integrates With Hootsuite Enthusiasts' Inbox Using Handoff Protocol
Facebook introduced the new functionality of chat bots in January of this year as part of their massive social platform update. At that time, the company promised more improvements, such as greater productivity, and quicker ways for groups to stay connected. Today, the first actual Facebook Messenger bot was used by the Marriott to aid hotel guests. This was quite an interesting time for advertisers, particularly those who have been on the forefront of online marketing for some time, and were constantly seeking out the next big opportunity to advertise.

This particular bot follows the same basic principles as all Facebook Messenger Bots. In fact, it is essentially built off of the very basic Facebook basic bot, allowing the company to share similar capabilities with an organization of people. However, this bot allows for a much higher level of customization than one would be able to achieve by using other types of interfaces, such as an email interface or a web-based interface. Below are some of the major uses for this particular Facebook Messenger Bot, as well as how it can be beneficial to businesses.

First of all, one of the main purposes of chat Bots is to provide a much better user experience for hotel guests. These bots allow for hotel management to communicate with their property staff and guest directly, reducing confusion and wasted time. For example, these bots allow for messages to be sent directly to the Facebook inbox for hotel guest use. They also provide room reservation reminders and other relevant information, such as whether a room has room available, when it might be occupied, and so forth. The bottom line is that these bots streamline communications and streamline the process of booking rooms at a hotel.

This Bot provides another benefit to hotels as well, which is the ability to automate some of the processes associated with customer service. Some people do not like interacting with real humans in person. It can be difficult to remember a friend's name or even recognize their face. In addition, many customers are less likely to give their true contact information, especially if they believe that the person is on Facebook just for fun or as part of a group. By using these facebook messenger bots, the hotel can ensure that conversations take place between real people, rather than fake ones.

Chat Bots also save time for customer service representatives. With the help of a chat bot, the representative does not have to type out lengthy responses or even have to write out long emails to potential clients. All the representative has to do is use the supplied text box and a picture image of a Facebook profile page and that person is ready to go.

Additionally, the Facebook Messenger Bot can be used in conjunction with the Facebook hootsuite inbox using handover protocol. The Facebook Messenger Bot can be integrated into the Facebook hootsuite account. Once the Facebook bot platform is integrated into the social media marketing software, all messages sent from the bot platform will be automatically sent to the Facebook profile pages of all members. This saves time, and prevents a person from having to individually add each person's email address. Simply put, all messages sent by the bot platform will be sent simultaneously to all members.

One other way the Facebook Messenger Bot can save time for business owners is by speeding up all conversations. These bot platforms are used as programs that run on the Facebook servers, and all bot conversations are handled by the Facebook servers. Therefore, all messages sent by these bot platforms, no matter how short, will be sent at once. If someone types something in the chat box, and the Bot responds, then the conversation will be saved. Therefore, instead of looking up each name to see if the person is online and then having to try to log in and send a message, the conversation will already be saved.

Bots are great because they save time. Bots also work great for those who prefer not to have a live chat representative, but still want to be able to contact others. Bots can also be used to speed up conversations or automate certain processes. The Facebook Messenger Bot is one example of an automated bot that integrates with the Facebook hootsuite inbox using the handoff protocol.
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