Notes
Notes - notes.io |
https://notes.io/FfUz
https://notes.io/NGze
https://notes.io/ZxKK
https://notes.io/HJYf
cx want delivery of product asap
cx want pickup of product asap
DDR
Issue :- Want to know delivery detail
communication :-DDR shared with cx. // promise date shared with cx. // info shared cx. agree
Action :- Request taken
DDR
Issue :- Want to know delivery detail
Action :- Request taken
communication :-DDR shared with cx. // sms send // info shared cx. agree
SPECIFIC DELIVERY REQUEST
Issue :- cx want specific delivery of order
Action :- Request taken
communication :-inform cx deliver the order ASAP//DDR shared
VOICE ECHO
Issue: call connected
Action: na
comm: voice echo//after 3 warnings call disconnect
DELAY IN DISPATCH
Issue :- Want to know delivery detail//delay in dispatch
Action :- Request taken
communication :-apology done//ask cx to wait try to deliver order asap//tat-24-48 hrs //DDR share
BEYOND
Issue :- Want to know delivery detail//order beyond late
Action :- Request taken
communication :-apology done//ask cx to wait try to deliver order asap
ODA
Issue :- Cx. issue related to product is not delivered
Action :- Complaint taken
communication :- apology done// UD marked //ODA//ask cx for self pickup
PDWP
Issue :- Want to know delivery detail//PRODUCT DELIVER AT WRONG PLACE
Action :- Request taken
communication :-ORDER ON COD//APOLOGY DONE TO CXX//ASK CX TO PLACE NEW ORDER
OFD
Issue :- cx want to know about product status
Action :- Request taken
communication :- OFD//ask to wait till day end//try to deliver order asap//courier boy no. shared//SMS send
OFD
Issue :- cx want to know about product status
Action :- Request taken
communication :- OFD//ask to wait till day end//try to deliver order asap//courier boy no. not available
PICKUP
Issue :- Want to know about pickup
Action :- Request taken
communication :-cx do not receive any call from courier boy//apology done//pickup rescheduled//rl filled//ask to wait for 2-3 days for pickup//macro shared
BANK DETAILS
'Issue :-cx want to know about refund
Action :-macro shared//
communication :-ask cx to share bank details
UD
Issue :- cx want to know about delivery of product//
Action :- Complaint taken
communication :- apology done// UD marked //FNDR filled // address confirmed // tat shared 24-48 hrs.
UD
Issue :- cx want to know about delivery of product//
Action :- Complaint taken
communication :- cx do not receive any call from courier boy//apology done// UD marked //FNDR filled // address confirmed // tat shared 24-48 hrs.
UD+ OFD
Issue :- Cx. issue related to product is OFD
Action :- Request taken
communication :- apology done //UD marked // address confirmed // today is OFD // info shared that we will try to deliver your order ASAP
OUT FOR PICKUP
Issue :- cx want to know about pickup
Action :- complaint taken
communication :- out for pickup//ask cx to wait till day end//keep ready product with original packaging
RTO
Issue :-cx want to know about product delivery
Action :- complaint taken
communication :- cx do not receive any call from courier boy//apology done//ask to place the new order //order is RTO
issue:-cx want pickup asap
action :-RL panel filled// macro sent
communication:-tat shared 2-3days//and also detail shared about refund // and detail shared after puc done product reach to warehouse 7-8 days and after qc successfully with in 24hrs refund will be process and also detail shared about that original packing is mandatory//cx agree
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
