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Facebook Messenger Bot - How Can it Automate Customer Service?
Facebook Messenger Bot is an application designed specifically to facilitate fast communication between Facebook users. Unlike facebook messenger bots for business or instant messaging software, Messenger Bot eliminates the need for long and repetitive conversations. With Messenger Bot, users can simply press a button and talk live with their friends. In this article, we are going to look at the basics of Facebook Messenger Bot and its usage.

First of all, let us look at the usage of Facebook Messenger Bot in Facebook. As we all know, Facebook is one of the leading social networking websites in the world. The website has millions of active users and offers a number of features that can make your online activities more interesting. You can easily set up groups, add and get comments from other users, and much more through the use of Facebook chat bot. The following sections will guide you through some of the basic functions of Facebook Messenger Bot and how it can be used by you.

This bot integrates with Hootsuite, an effective article submission and management platform. Once you have signed up as an account holder, you can search for articles based on keywords. Based on the article title, Hootsuite will display the list of articles matching your search term. These articles are stored in the Hootsuite Insights. Therefore, once you are done with your search and your articles are published, you will be able to receive notifications from the bot.

facebook robot chat integrates with Hootsuite. This allows the platform to offer you some extra services like customer service. When a customer searches for a particular topic on Hootsuite, Facebook Messenger Bot searches the term and returns results according to the keywords used. For instance, if someone searches for "car repair," Facebook Messenger Bot will search for car service providers according to their location. It will then display their pictures and offers them various services such as chatting, sending messages, commenting, etc. Through this, you can easily promote your company or brand and give customers a chance to connect with your company's representatives in a personal and convenient way.

You can also ask Facebook Messenger Bots to perform tasks based on pre-programmed keywords. For instance, if there are several businesses operating in your local area, you can instruct the chatbot to find out information about each business. Based on the keyword input, the bot will search for business listing in your area, suggest relevant sites, rate each business, and categorize the results. In addition, if you have a particular business in mind, you can specify a city name or state, which will narrow down the list of possible choices.

Facebook Messenger Bot can also perform tasks that are specific to your niche. As an example, if you are into real estate, you can specify the bot to search for real estate listings in New York and Los Angeles by zip code. Aside from searching for listings, you can also get other information such as price, pictures, etc. This is important because it allows you to better reach out to potential customers or clients. In the same way, you can use chatfuel to find out more about real estate companies based on your location. For example, you will be able to determine whether they are a member of the National Association of Realtors (NAR) or not, what their opening hours are, contact details, etc.

Other than the above-mentioned features, there are a number of additional tools that you can access. These tools include the Facebook Analytics, Facebook Insights, Foursquare Circles, VSC Analytics, Social Crawlytics, Facebook QR Codes, and the Facebook JavaScript Tools. The Facebook Messenger Bot is able to run these tools in the background, so you don't need to be online all the time to use these tools. In fact, it allows you to still work while on vacation or at a friend's house.

However, automation is not everything. You have to think about how you can get new clients and convert your existing ones. By using the Facebook chatbot, you can easily do this. When customers chat with the Facebook Messenger Bot, you will receive notifications, updates, and messages on relevant issues. Since the bot has access to the millions of conversations happening on Facebook, it will be able to identify which conversations best pertain to your business. Therefore, by using chatfuel, you will be able to increase your customer service and drive discovery in the right direction.
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