Notes
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ACTION :- Complaint taken //
COMM :- Info given // Cx Agree // Guide to cx Coordinate with Dp if he accepted online payment otherwise pay cash only //
ISSUE :- Cx have an issue in Price //
ACTION :- Complaint Raise //
COMM :- Guide to cx please accept the order after that team will return extra amount in snap-deal case after delivery //
ISSUE :- cx call to know pickup details .. PUC not done ..// cx didn't wants pick up
ACTION :- RL filled for pick up not required ..
COMM :- ask cx to denial if pick up partner will come for pick up .// info shared ..// cx agree //
ISSUE:-cx call to know delivery details// same day OFD after 6 pm.
ACTION :- address confirmed..// vCourier boy contact SMS sent ..
COMM:-ask cx to wait till EOD//info shared//cx agree// otherwise wait 24-48 hrs Next update //
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