Notes

ENGLISH Opening-

Just a reminder for you to answer.
Jvaab dene ke liye reminder bheja ja raha hai.

Your request is raised regarding your concern, so I request you to wait.
I would like to inform you that, your request is already raised regarding your concern so do not worry. We will update you as soon as possible.

Do not worry we will try to deliver your product to you as soon as possible.

Hi, Good Morning! I am Prabhsimran, How can I help you today?

Hi, Good Afternoon! I am Prabhsimran, How can I help you today?

Hi, Good Evening! I am Prabhsimran, How can I help you today?

How may I assist you?

Please provide me your registered number at least, So that I can check the details.

I request you , Please share your Order id or your Registered Contact Number, So that I can assist you better!

Thank you for confirming your order. Please give me a moment, I will check it for you.

Are you referring to this product?

HOLD-1
Thank you for sharing detail with us! Please allow me sometime to check information for you.

Sure, I request you , Please allow me sometime to check information for you.

I am unable to fetch any details from your given number. Please provide the correct details. So I can assist you better.

May I know your exact concern please?

Kindly elaborate your concern so I assist you better!

HOLD 2..

I apologize for the delay, I am still working on your concern! Please allow me some more time!

UNHOLD..

We appreciate your patience!

FURTHER ASSISTANCE..

Is there anything else I may assist you with?

COMPLAINT CLOSING..

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!

NORMAL QUERY CLOSING..

I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!

NO RESPONSE CLOSING

We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
If you need any information regarding Snapdeal, you feel free to reach us.
Agr aap Snapdeal ke related koi bhi information lena chhate hai aap hum se sampark kr skte hai.
Due to no positive response we are closing this chat.
Aap ki taraf se positive response naa aane ki vajah se aap ki chat close ki ja rhi hai.

HINDI OPENING-

Namaskar! Main Prabhsimran, Aapki kya help kr sakti hu?

Main apki kya help kr skti hu?

Please registered number ya order id share kijiye, Aapke diye gye number se jankari check nahi kar pa rahi hu.

Aapse request hai ki aap apna order number ya registered contact number share karein , Jisse main aapki behtar sahayata kar sakun.

Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Aap isi order ki baat kr rhe hai?

Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Order confirm karwane ke liye dhanyavaad. Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.

Kya mai apka exact concern jaan sakti hu ?

Kirpya vistaar mai apna concern bataye taki apko jankari de sakun.

HOLD-2
Maafi chahuga jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.

UNHOLD..
Hum apki patience ka maan krte hai.

FURTHER ASSISTANCE..
Kya iske ilawa main apki aur koi sahayta kar sakti hun?

COMPLAINT CLOSING..
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rahe.

NORMAL QUERY CLOSING..
Apki help karne me mujhe khushi hui! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rahe.

NO RESPONSE CLOSING
Apki taraf se koi jawab na aane ki wajah se hum ye baatchit yahin band kar rahe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rahe.