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*********GREETING********
DEALER: Thank you so much for reaching the new Cricket Wireless Chat Support!! This is Luis, Tell me, Who do I have the pleasure to chat with today??

CUSTOMER:
*** Thank you so much for reaching the new Cricket Wireless Chat Support! This is Luis

Hi xxxxx, How are you doing today? :D

**You are more than welcome, Is there anything else I can do for you today?

**No problem. I know how much important it is for the customer to have full service. You got the right person, let me go ahead and check what's going on with that account. Please provide me your phone number and the 4-DIGIT pin number, I will be more than happy to help you out :D

Please turn the phone off, remove SIMCARD and BATTERY, let me know when you are ready please :D

*********DEALER CLOSING**********
Great! , Please remind our customer that he/she can verify his/her account and services by going online WWW.CRICKETWIRELESS.COM or in the app My Cricket App. It was a pleasure to work with you! Thank you for contacting us. Remember you chat with your friend Luis, have an awesome day!

*********CUST CLOSING*************
Do you have more questions for me? Please remember that you can verify your account and services by going online, in the app or contacting us via chat or @ 1 800-CRICKET. Thank you for choosing Cricket as your service provider. Remember you chat with your friend Luis, Have an awesome day!


*****ART******
Thank you so much for reaching the New Cricket Wireless! Did you know you can manage your account through www.cricketwireless.com or you can use My Cricket App on your device. Remember you chat with your friend Luis, I hope you have an amazing rest of the day!
     
 
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