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The Pure Power Of Positive Conflict

Sad but true - life in the cube can often be seen as an strife. Negative conflict, whether based on interpersonal differences or political maneuvering, abounds. Ironically, for organizations to step-up and reach their potential they require more conflict, not less. Here's the hook - we need more positive conflict and much less negative conflict. Negative conflict is overly emotional, usually unnecessarily personal, and determined by opinions and bad assumptions. Negative conflict, obviously, is almost never related to positive outcomes at work. Positive conflict is more honestly rational than emotional, usually determined by real issues not interpersonal differences, and rooted in objective facts. Want real innovation and improvement? You need three things: more positive conflict (and much less negative conflict), better conflict management skills inside organization, as well as a solid "no jerk" rule.

More positive and less negative conflict

These are separate but closely related ideas. Let's start with all the negative. If you're a leader and also you genuinely love enhancing group and organization, to any extent further you personally shoulder the duty to onsite visit - in real time, promptly - all clear cases of unproductive negative conflict. See it, step in and discuss it, and clearly state to the people involved why it is really an demonstration of unproductive negative conflict that can't be part of our work culture continue. Be kind, be positive, be of use - yes, but undertake it. If visite site see the instances of ugly negative conflict pop up and also you do nothing to handle it, you will not have a very work environment effective at capitalizing on positive conflict. Assuming negative examples come in check, positive conflict is principled debating, questioning of assumptions, fact based sparring. As a leader, you encourage and facilitate this positive and aggressive way of dialogue. Don't forget - you'll need to be questioned too, your testamonials are not off limits when it is time for it to enter into debate mode.

Hone those conflict management skills

If the thing is to maximize the contribution of positive conflict, you must arm your team to correctly take care of positive conflict. There are many internal and external approaches, but the point is easy: so many people are not naturally wired to effectively navigate conflict filled situations. The good news is these are skills that may be quickly acquired. Training of the sort will increase your team's ability to keep conversations positive and fact-based, to on-site visit unacceptable emotional levels, to properly identify and prioritize whether a given dilemma is definitely worth the effort essential for positive conflict, to find the correct people involved inside conversation, specify tactics for safely asserting one's point as well as for honestly validating others' points, etc. For well chosen employees, a short time spent working through these tactics via reading, discussions and experiential activities pays huge dividends to your team.

No jerks allowed

It is, however, not just about your team - it's really down to you. Any time allowing one or more website visitors to significantly and/or persistently deviate coming from a major behavioral norm (for example shunning negative conflict as a way to build positive conflict), you've wasted all of your effort. When principled people in your team watch you permit 1 or 2 individuals still participate in negative conflict without any consequences, you're toast. If you want to be serious, you can't play favorites or shut the door on conflict. The rule must be clear and respected by all - no jerks allowed. Negative emotions spread just like a virus at the office. One lone jerk, able to be a jerk when needed, will spoil the morale in a group quickly.

In short, as it were strongly encourage your direct reports to start out enforcing the ban on negative conflict, find some resources to aid the complete group build some tried and true conflict management skills, of course, if you personally will model the best behaviors by not allowing any jerks to flourish, you'll have made great strides towards realizing the pure power of positive conflict on your organization.

My Website: https://www.bridgemediation.com.au/approach
     
 
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