Notes
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order late
Your product is slightly delayed in shipping but no need to worry, As I am your case Manager now who and will ensure timely delivery of your product. We will revert you for this within 24-48hrs via email/sms.
Whatsapp Chat ID -
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Issue –order late
Action Taken – replied on whatsapp
Communication – ask for wait 24-48hrs
I apologize for the inconvenince caused to you. I request you to please wait for 24-48hrs we will revert you soon via email/sms.
I assure you I am personally working on your concern. Also I have highlighted your concern to the higher authority. I rrequest you to please wait for 24-48hrs. We will revert you soon via email/sms.
Whatsapp Chat ID -
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Issue –Cx want to know about return request
Action Taken – replied on whatsapp
Communication – ask for wait 24-48hrs
Aapka order shipping mein thoda late hua hai, lekin chinta karne kee koi aavshyakta nahi hai, jaise ki main ab aapke order ka case manager hoon jo aapke order ki samay par delivery sunishchit karunga. or hum apko iske liye revert krenge 24-48hrs k andar email/sms dwara.
As checked your order got cancelled due to technical issue.
I am really sorry for the inconvenience caused. I have escalated your concern and be assured this will not happen again.
I request you to please place a new order again. We will try to deliver your order again.
Whatsapp Chat ID –
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Issue –why was my order cancelled?
Action Taken – replied on whatsapp
Communication – order cancelled/info shared//ask cx to place new order
UD
The package was undelivered due to some unknown courier issues and we apologize for the inconvenience caused. We will try to deliver your order within 24-48hrs.
You can also track your order by clicking here https://m.snapdeal.com/myorders
call back
Main aapase keval chat karane ke lie pratikriya de paoonga, main aapase anurodh karana chaahoonga yadi aap chat ke maadhyam se apanee chinta saajha kar sakate hain. mujhe yahaan madad karane mein khushi hogi.
Whatsapp Chat ID -
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Issue –cx wants to know about return request
Action Taken – replied on whatsapp
Communication – ask for wait 24-48hrs
Whatsapp Chat ID –
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Issue –cx need invoice
Action Taken – replied on whatsapp
Communication –info shared//cx agree
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