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REMINDER:-
Jvaab dene ke liye reminder bheja ja raha hai.
HINDI OPENING:-
Namaskar! Main Prabhsimran Kaur, Aapki kya help kr sakti hu?
ASSIST:-
Main apki kya help kr skti hu?
Aapki kya help kr sakti hu?
Kya mai apka exact concern jaan sakti hu ?
Kirpya vistaar mai apna concern bataye taki apko jankari de sakun.
DETAILS:-
Aapse request hai ki aap apna order number ya registered contact number share karein , Jisse main aapki behtar sahayata kar sakun.
Please registered number ya order id share kijiye, Aapke diye gye number se jankari check nahi kar pa rahi hu.
Aap isi order ki baat kr rhe ha?
THANKING/HOLD:-
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.
Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.
Order confirm karwane ke liye dhanyavaad. Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.
HOLD 2:-
Maafi chahugi jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.
UNHOLD:-
Hum apki patience ka maan krte hai.
RESOLUTION:-
Jaisa ki mein dekh paa rhi hu, aap ki already complaint/request raised hai please aap se request krungi ap kuch samay ke liye wait kr lijiye.
Aap ko btana chahungi g mene yahan se aap ki request/complaint raise kr di hai, aap se request hai ki aap 24 se 48 ghnte tk ka wait kr lijiye meri team aap ko revert kr legi through SMS yaa Email ke.
FURTHER ASSISTANCE:-
Kya iske ilawa main apki aur koi sahayta kar sakti hun?
NO RESPONSE CLOSING:-
Apki taraf se koi jawab na aane ki wajah se hum ye baatchit yahin band kar rahe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rahe.
NO CONCERN CLOSING:-
Aagr aap ko koi bhi information required hai Snapdeal ke regarding, aap hum se contact kr skte hai g, mujhe khushi milegi aap ki shaiyta krne me.
COMPLAINT CLOSING:-
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rahe.
NORMAL QUERY CLOSING:-
Apki help karne me mujhe khushi hui! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rahe.
IF CX SAYS TO CALL HIM/CUSTOMER CARE:-
Sir/Mam, Maffi chahungi asuvidha ke liye par calling facility available nhi hai ap whatsapp par hmare sath apna concern share kar sakti hai apki jarur sahayta ki jayegi!
Sir/Mam, agr aap chahte hai toh aap hmaari Support Team se contact kr skte hai 9212692126 pe, definitely aap kaa concern solve kiya jayega. Aap apne Snapdeal ki application me "My Order" Section me ja kr "Call Me Now" ka option bhi select kr skte hai g.
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