Notes

what is notes.io
notes logo Fast | Easy | Short
Fast | Easy | Short



ISSUE:- cx want to know about refund // apuc done // courier didn't have courier reciept // cx shared pickup boy number
ACTION:-complaint taken// rl panel filled // stage selected //
COMM:-ask cx to please wait 24-48 hours for latest update // info shared // cx agreed

ISSUE:- cx as about order status
COMM:-info shared that order is on time/ddr shared with cx/sms send cx agreed

ISSUE:-cx ask about order status
ACTION:-complaint taken
COMM:- info shared that order is late/ask cx to wait 24-48 hours for latest update regarding order/cx agreed

ISSUE:-cx ask about order status
ACTION:-complaint taken
COMM:-info shared that today OFD/ask cx to wait till end of the day cx agreed

ISSUE:-cx ask about order status
ACTION:-complaint taken/FNDR filled
COMM:-ask cx that order delivery is rescheduled/ask cx to wait 24-48 hours cx agreed

ISSUE:-cx ask about order status
ACTION:-complaint taken
COMM:- info shared that order is ODA/request cx for self pickup

ISSUE:- cx ask about complaint status
ACTION:- complaint already registered
COMM:- ask cx to wait 24-48 hours for update

ISSUE:- cx want to return the order
ACTION:-complaint taken
COMM:-ask cx to wait 24-48 hours for update

ISSUE:- cx want complaint that he paid for two orders but he received only one/shipped together case
ACTION:-complaint taken
COMM:-ask cx to wait 24-48 hours for update

ISSUE:- cx ask about pickup status
ACTION:-complaint already raised
COMM:- info shared today OFP/ask cx to wait till EOD/ cx agreed

ISSUE:- cx ask about pickup status
ACTION:-complaint already raised/RL panel filled
COMM:- ask cx that pickup rescheduled/ask cx to wait 2-3 days/ cx agreed

ISSUE:- cx ask about fake offer query
COMM:- info shared regarding same/cx agreed

ISSUE:-cx want to complaint that order is showing delivered but cx didn't received it
ACTION:- complaint taken for the same
COMM:- ask cx to wait 6 days for sharing POD

ISSUE:-cx received empty parcel
ACTION:-complaint taken for the same
COMM:- ask cx to wait 7 days for investigation

ISSUE:-cx received empty parcel
ACTION:-complaint taken for the same/macro send
COMM:- ask cx to wait 7 days for investigation/ ask cx to fill declaration form

ISSUE:- cx want to cancel the order
ACTION:-complaint taken for the same
COMM:- info shared that request taken but order is already shipped, so refuse to take delivery on door steps or on call

ISSUE:- cx want to cancel the order
ACTION:-complaint taken for the same
COMM:-info shared that request taken/ask cx to wait 24-48 hours for cancellation confirmation

SSUE:- cx want to cancel the order
ACTION:-complaint taken for the same
COMM:-info shared that order is cancelled

ISSUE:-cx ask about refund
ACTION:- complaint raised
COMM:- info shared that refund already initiate from our end/ask cx to wait 5 working days

ISSUE:-cx ask about refund/he didn't received his refund
ACTION:- complaint raised
COMM:- info shared that refund already initiated/ask cx to wait 24-48 hours regarding complaint status


ISSUE:-cx ask about refund
ACTION:- complaint raised
COMM: ask cx to wait 24-48 hours


ISSUE:- cx ask about product info
COMM: info shared with cx as per PDP page

ISSUE:- cx ask about price and offer info
COMM: info shared as per price breakup


ISSUE:- Cx complaint that payment deducted from his end but order not confirmed
ACTION:-complaint taken
COMM:- info shared that payment will be auto reversible with in max 72-96 hours

ISSUE:- Cx complaint that payment deducted from his end but order not confirmed
ACTION:-complaint taken
COMM:- ask cx to wait 24-48 hours for update

ISSUE:- cx ask about order status
ACTION:- complaint taken
COMM:- info shared that order is RTO marked/ask cx to place new order

ISSUE:- cx want urgent/specific delivery
ACTION:- request taken
COMM:- info shared/ddr shared/assurance given

ISSUE:-
ACTION:-
COMM:-



notes.io background
Direct Message for Whatsapp
WhatsApp Business for iOS

v 2.5.0

We'd love to hear from you. Please email us at [email protected]

Copyright 2020 Metromedya

ios uygulama geliştirme