Notes

Hi, Good Morning! I am Aashita. How can I help you today?

Just a reminder for you to answer.
Ye apko jawab dene ke liye ek reminder.

Please give me a moment, I will check it for you.

Are you referring to this product
Aap iss order ke baare me jankari lena chahte hai

ASKING FOR DETAIL
Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Please apna registered mobile number ya order ID btaye taki main check krke apko jankari de sku.

If you require any further assistance, feel free to contact us.

HOW ARE YOU
I am fine, thank you for asking. I trust you and your family doing well!

First deny
Sir/Mam, I would be able to respond you over chat only. I would request if you can share your concern via chat. I will be happy to help your here.

second deny
Sir/Mam, If you want you can also contact our support team on 92126-92126 for any queries related to Snapdeal and our team will definitely provide you with the best possible resolution or you can also raise a request in my orders for call back.
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HOLD

Sure, I will help you with this query.
Aap bilkul nischint rijiye aapki puri sahyta ki jaayegi.
Maafi chahungi apko preshani hui.
I am sorry for the inconvenience caused.

Thank you for Sharing Detail with us! Please allow me sometime to check information for you.

Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

I request you to please elaborate your concern so that I can assist you better.

Aapse request krugi ki aap please apna concern detail me bta dijiye taki mai aapko jankari de sku.

Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.

Kya iske alawa main apki aur koi sahayta kar sakti hun?

Maafi chahuga jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.

I request you to please wait for 24-48 hours, your order will be delivered within a given time period.

I request you to please coordinate with delivery partner.
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Closing

We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!"

ESCALATED :
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rhe.
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HAPPY ENDING:
Apki help krne me mujhe khushi hui! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.
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NO RESPONSE :
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.
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out for delivery
Sir, jaisa yahan mai check kr paa rhi hu aaj aapka order out for delivery hai. Aap bilkul nischint rahiye aapka order aapko jald se jald deliver krva diya jaayega.

Sir, maafi chahenge hum apako apne end se call connect nahi kar paayenge, ap call back ki request bhi kar skte hai snapdeal ki application par. Aapse request krugi ki aap please 24-48 hours wait kar lijiye aapko humari team ki traf se update kar diya jaayega.

Apology
Maafi chahungi apko preshani hui. Maine apki complaint register krli hai. Ise resolve krne ke liye main apki complaint par main personally kaam krungi. Aapse request krugi ki aap please 24-48 hours wait kar lijiye aapko humari team ki traf se update kar diya jaayega.

Sir, Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest. I request you to please wait for 24-48 hours, our team will update you regarding it.


I really apologize for the inconvenience as I have checked your order is in shipment status, so we are not able to change your registered address. I request you to please coordinate with delivery partner if your address is not far away from the registered address.

Sir, jaisa yahan mai check kar pa rahi hu aapke order ki selling price Rs. 426 hai and jaisa check kar paa rahi hu aapne cash on delivery payment mode choose kiya hai toh aapko processing fees bhi pay karni padti hai jo ki Rs. 29 hai. Jaisa check kar paa rahi hu aapko Rs.96 system ki traf se discount bhi mila hai.. Jo total amount aapko pay karni hai vo hai Rs.359.

Sir, as I have checked the selling price of your order is Rs. 1,040 and as you have choose to pay through cash on delivery payment mode so you have to pay the processing fees that is Rs. 29. Even you got a system discount of Rs. 29 and promo code discount of Rs. 40. The total amount that has to be pay at the time of delivery is Rs. 1,069.

I really apologize for the inconvenience caused to you as I have checked courier boy number is not available. I request you to please wait you will get an call from our courier partner before attempting the order delivery.

Sir, jaisa yahn mai check kar paa rahi hu aapki payment unsuccessful ho chuki hai iss order ke liye. Agar aapke account me se money deduct ho chuke hai toh aapse request krugi ki aap please 72-96 hours wait kar lijiye aapko aapke account me reflect kar diye jaayenge.