Notes
Notes - notes.io |
1 = TAGGING
WITHIN SLA
Whatsapp Chat ID –
Cust Concern – cx want to know about his delivery ////
Action Taken – replied on whatsapp
communication- info share about that order is in Transit and will reach on or before "Delivery Date" as promised. // replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
LATE/BEYOND
Whatsapp Chat ID –
Cust Concern – cx want to know about his delivery ////
Action Taken – replied on whatsapp
communication- info share about that please wait 24 to 48 hour we will update you for same// replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to know about his delivery //// ud mark//
Action Taken – replied on whatsapp
communication- ud mark// FNDR fill// ask to wait 24 to 48 hrs /// info share// // replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to know about his delivery ////
Action Taken – replied on whatsapp
communication- OFD// ask to wait till end of day// info share// // replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to know about his delivery ////cx say he didnt recieve the product//
Action Taken – replied on whatsapp
communication- ask to wait 6 WD// pod info share// info share// // replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want urgent delivery ////
Action Taken – replied on whatsapp
communication- info share about that order is in Transit and will try to deliver product as soon as possible// Date mentioned // replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
---------------------------------------------------------------------------------------------------------------
Whatsapp Chat ID –
Cust Concern – cx want to cancel his order //
Action Taken – replied on whatsapp
communication- shipped// told to refuse on door step // replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to cancel his order //
Action Taken – replied on whatsapp
communication- info share about that cancellation request raised// get update within 24 to 48 hour for the same//replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
------------------------------
Whatsapp Chat ID –
Cust Concern – cx want to know about refund//
Action Taken – replied on whatsapp
communication- initiate/// UTR sharee// ask to wait// info share// replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want return product// cx said
Action Taken – replied on whatsapp
communication- ask to wait 24 hours to 48 for update// info share// replied on whatsapp
Agent Name-Belal- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to now about pickup//
Action Taken – replied on whatsapp
communication- ask to wait 2-3 day// info share// replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
------------------------------------------------------------------------------------------------------------------------------------------------
Whatsapp Chat ID -
Cust Concern – cx want to know why his order cancel// RTO marked // technical issue
Action Taken – replied on whatsapp
communication- info shared told to replace order// /replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
---------------------------------------------------------------------------------------------------------------------------------------------
Whatsapp Chat ID –
Cust Concern – cx want to change address//
Action Taken – replied on whatsapp
communication- info share// /replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
----------------------------------------------------------------------------------------------------------------------------------------
Whatsapp Chat ID –
Cust Concern – cx get fraud /fake caLL//
Action Taken – replied on whatsapp
communication- info share// ask to avoid//replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
--------------------------------------------------------------------------------------------------------------------
Whatsapp Chat ID –
Cust Concern – cx has product related query//
Action Taken – replied on whatsapp
communication- info share// /replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx has product 's price related query//
Action Taken – replied on whatsapp
communication- info share// /replied on whatsapp
Agent Name- Belal- (CSPL-WHATSAPP)
notes.io background
Direct Message for Whatsapp
WhatsApp Business for iOS
v 2.5.0
We'd love to hear from you. Please email us at [email protected]
Copyright 2020 Metromedya
ios uygulama geliştirme
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
