Notes

@All
Hi Team,:ks-fireworks:

Hope all of you fine!

PAY ATTENTION FOR THIS IMPORTANT TOPIC " CREATOR RELATED"

"Creator Level" :ks-sketch:

If the user asked What is creator center？ Where is the creator center entrance?

Use this template : https://kwaisupport.zendesk.com/hc/ar/articles/900005921186-%E4%BB%80%E4%B9%88%E6%98%AF%E5%88%9B%E4%BD%9C%E8%80%85%E4%B8%AD%E5%BF%83-%E5%85%A5%E5%8F%A3%E5%9C%A8%E5%93%AA%E9%87%8C-What-is-the-Creator-Center-Where-is-its-entrance-

If the user asked What are the benefits for creators ?

https://kwaisupport.zendesk.com/hc/ar/articles/900006882123-%E5%88%9B%E4%BD%9C%E8%80%85%E4%BA%AB%E6%9C%89%E5%93%AA%E4%BA%9B%E6%9D%83%E7%9B%8A-What-are-the-benefits-for-creators-

If the user is a contracted partner and cannot participate in the creator upgrade activity

https://kwaisupport.zendesk.com/hc/ar/articles/4403752374425-%E6%8B%8D%E5%AE%A2%E5%92%8C%E5%88%9B%E4%BD%9C%E8%80%85%E7%9A%84%E9%83%A8%E5%88%86%E5%B7%AE%E5%BC%82-Some-differences-between-partners-and-creators

The user wants to cancel the identity of his creator

https://kwaisupport.zendesk.com/hc/ar/articles/4404691064089-%E7%94%A8%E6%88%B7%E6%83%B3%E8%A6%81%E5%8F%96%E6%B6%88%E5%88%9B%E4%BD%9C%E8%80%85%E8%BA%AB%E4%BB%BD-The-user-wants-to-cancel-the-identity-of-his-creator

The user said that he could not open the Creator Center interface suddenly. It is recommended to update to the latest version, and then log in again

The second template

https://kwaisupport.zendesk.com/hc/ar/articles/4401992819865-%E6%97%A0%E6%B3%95%E6%89%93%E5%BC%80%E5%88%9B%E4%BD%9C%E8%80%85%E4%B8%AD%E5%BF%83%E7%9A%84%E7%95%8C%E9%9D%A2-Unable-to-open-the-interface-of-the-Creator-Center

Also be noted UGC creators have the creator level while partner creators don’t have the

mark of level

If the user asked about how to upgrade his Creator level or asked about what is the

creator level :

https://kwaisupport.zendesk.com/hc/ar/articles/900005921446-%E5%A6%82%E4%BD%95%E6%8F%90%E9%AB%98%E5%88%9B%E4%BD%9C%E8%80%85%E7%AD%89%E7%BA%A7-How-to-improve-creator-level

The user complaint that the creator level has disappeared may be for accounts with non-

original content,

https://kwaisupport.zendesk.com/hc/ar/articles/900006884783-%E7%AD%89%E7%BA%A7%E5%8F%96%E6%B6%88-Cancel-the-creator-level-for-accounts-

How to handle the creator points cases?

Kindly check the below docs :

https://docs.corp.kuaishou.com/k/home/VE0XszPm-m-Y/fcADJqvIInZleGEZwaNjjQ7KM

"CREATOR FUND" :ks-sketch:

* Only UGC creators can attend the creator fund. Partner creators cannot attend the creator fund activity.

* If the user asked about how to check Data Center & work analysis use the below template link

https://kwaisupport.zendesk.com/hc/ar/articles/4407780935961-%E5%88%9B%E4%BD%9C%E8%80%85%E6%95%B0%E6%8D%AE%E4%B8%AD%E5%BF%83-Creator-Data-Center

* Also the user can check his weekly performance

https://kwaisupport.zendesk.com/hc/ar/articles/4409612295577-Creator-weekly-report-%E5%88%9B%E4%BD%9C%E8%80%85%E5%91%A8%E6%8A%A5


Kind Regard,
Have a great day!:ks-handshake: