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男子花千元網購品牌鞋 快遞一開竟是洗衣液 賣傢還不退款!
男子花千元網購品牌鞋 快遞一開竟是洗衣液 賣傢還不退款!
來源 | 都市現場(jxtvdsxc)原創發佈
非經允許請勿轉載 如刪除來源必究
4月2日,江西南昌的張先生在淘寶店以1227元的價格購買瞭三雙品牌鞋,4月6日當快遞員送來快遞的時候,意外的情況發生瞭。
張先生說:“收到就是這個盒子,然後我打開裡面發現是四袋洗衣液!”
據瞭解,張先生在發現賣傢發來的貨品並不是自己所購買的鞋子後,立刻和淘寶賣傢進行瞭溝通,但是賣傢卻沒有退款給他,於是張先生申請瞭客服介入。
看著貨款已經被淘寶第三方平臺轉給瞭賣傢,張先生很氣憤,於是再次提交瞭相應的材料申請維權,再次申訴後,淘寶客服給出維權定性:賣傢出售假冒商品,並退還瞭張先生購買的一雙鞋款409元,那麼剩下的兩雙鞋款,淘寶為什麼沒有一起退還給張先生呢?
根據淘寶客服工作人員回應,因為商傢賬戶保證金不足,無辦法強制商傢給張先生做退款,目前淘寶已經對商傢賬戶進行催繳和下達處罰!並表示,現在淘寶已經將賣傢的所有商品做瞭下架處理。
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Read More: https://wanggouxie.pixnet.net/blog
     
 
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