Notes

42646713739
Cx want call back
Currently, We are unable to call you due to restrictions. We would request you to share your concern here.

Maafi chahungi hum apko call nahi kar sakte hain. Apse request hai ki apna concern share karein.

Sir, I would be able to respond you over chat only, I would like to request if you can share your concern via chat. I will be happy to help here..
--------------------------------------------------------------------------------------------------------
When the cx send image

We are really sorry due to technical limitation, We are unable to fetch the shared screenshot/link. Therefore, please help us by typing your order details to help you out.  

We are unable to check the screenshot/image hence, we request you to kindly share details here by replying.

Maafi chahungi technical issue ki vajah se main screenshot/link nahin check paa rahi hoon. Apse anurodh hai ki kripya order details share karein.
--------------------------------------------------------------------------------------------------------
Unable to check details
We are sorry, we are unable to check the order details from the details given by you.

Maafi chahungi aapke dwara share ki gayi jaankari se main order details check karne main asmarth hun.
--------------------------------------------------------------------------------------------------------
Further assitance

Is there anything else I may assist you with?

Or koi sahayta snapdeal se sambandhit kar sakti hun?
--------------------------------------------------------------------------------------------------------
Closing

I am glad, I was able to provide you the resolution . Thank you for chatting with us. Stay safe and have a good day!

Aage kisi bhi jaankari ke liye humse sampark kare aapki poori sahayta ki jayegi.
Dhanyawad apna keemti samay dene ke liye.
Aapka din shubh rahe.
----------------------------------------------------------------------
 Closing no response

We are closing this conversation because of no response from your side. You may contact us again.
Stay safe and have a good day!

Maafi chahenge aapki aur se koi uttar na milne ke karan is baatcheet ko samapt kiya ja raha hai.
AIs there anything else I may assist you with?
apka din shubh rahe.
--------------------------------------------------------------------------------------------------------
UD Marked

Sir/Ma'am, I can see here that delivery could not be completed due to the address issue.
I can see here that delivery could not be completed due to you were not contactable.

Please confirm, did you receive any call for delivery on 3/1/2022?

We apologize for the inconvenience caused. We will deliver your order within 24-48 hours.
UniMove logistic platform

Here are the tracking details below:
Courier Name:
AWB Number:
Courier Boy Name;
Courier Contact Number:
Courier Website:

Maafi chahungi apko jo pareshani hui hai. Jaisa ki main check kar paa rahi hu, apka order "ud reason" ki vajah se deliver nahi ho paya hai. Kya apke paas 3/1/2022 ko delivery ke liye koi call kiya gaya tha?

Maine aapke order ki delivery arrange kara di hai. Hum poori koshish kar rahein hai jisse ki apka order 24-48 hours mein deliver kiya jaye.

Niche di gai details aapki tracking details hain:
Courier Name:
AWB Number:
Courier Contact Number:
Courier Boy Name:
Courier Website:
--------------------------------------------------------------------------------------------------------
Out for delivery

 Sir/Ma'am, I can see your product is "Out for Delivery" now and you will shortly receive a call from courier team.Also, I will work with courier to ensure on time delivery. Please be rest assured.

Also, I am your case Manager now who will take care of the delivery of your product. Please be rest assured.  

Jaisa ki main check kar paa rahi hu apka order out for delivey hai aur apko jald hi hamare courier team ki taraf se call kiya jayega. Aap nishchint rahiye, hum aapke order ki delivery samay par apke paas kara denge.
--------------------------------------------------------------------------------------------------------
Pickup Rescheduled

I am sorry for the inconvenience caused Sir/Ma'am, I have taken your request for pickup of your product and same will be picked in the next 2-3 days by Shadowfax. I apologize for the inconvenience caused. We would request you to please keep the product intact and original brand packaging ready.

After pickup, our team will revert you within 24-48 hours for next step.

Aapko ye inform karna chahungi ki aapke product ka pick up 2-3 din ke andar Shadowfax ke duwara kar liya jayega. Pickup complete hone ke bad hamari team aapko 24-48 hours ke andar sampark karegi. Aapse request hai ki product ko aap use mat kijiyega or brand packaging ke andar item pack kar dijiyega.
--------------------------------------------------------------------------------------------------------
Out for pickup

We would like to inform you that we will pickup your item today as our courier partner is out for pickup. We would request you to please keep the product intact and original brand packaging ready.

Aapko ye inform karna chahungi ki aapke product aaj pickup kar liya jayga, hamare courier partner pickup ke liye nikal chuke hain.
--------------------------------------------------------------------------------------------------------
When the delivery date is in SLA
aapka order processing mein hai aur jald hi shipped ho jayega aur ye update aapko E mail ya SMS ke dwara bhej diya jayega.

Sir/Ma'am, I am your case manager assigned to the particular order and I will ensure the timely delivery of your product. As of now, your order is in transit and will reach on or before 15 Jan as promised.

Main apko batana chahungi ki apka order dispatch ho chuka hai aur ye order apke paas 14 Dec tak ya usse pehle deliver ho jayega.
--------------------------------------------------------------------------------------------------------
If item stuck at one location

Sir/Ma'am, I can see that delivery of your order has been delayed. We apologies for inconvenience caused here. We are working round the clock to deliver the same at the earliest.

Maafi chahungi apka order abhi tak apke paas deliver nahi kiya gaya hai. Maine aapki shikayat team ko bhej di hai jisse ki jald de jald ye order aapke paas deliver kiya ja sake.
--------------------------------------------------------------------------------------------------------
Urgent delivery

Sir, I will work with the courier team and try to get your product delivered as per your requirement. However, promised delivery date of your product is 09 Jan.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Main apni taraf se poori koshish karungi ki apka product apki suvidha ke anusar deliver kiya jaye. Jaisa ki main check kar paa rahi hu apke product ki delivery date ___ hai. Hum poori koshish karenge ki apka order jald se jald deliver kiya jaye.
-------------------------------------------------------------------------------------------------------
If cx want to cancel the order

Sir, I apologize cancellation is not possible now as the item has already been dispatched. However, you can refuse to accept the order at the time of delivery. Once you will refuse the order it will get canceled.

Sir/Ma'am, Mai mafi chahungi ki, aapka ye product already dispatch ho chuka hai, isi vajah se aapka order cancel nhi kiya ja sakta hai. Agar aap phir bhi ye order nahi chahte hai, to kripya delivery ke time pe aap isey refuse kar dijiyega.
--------------------------------------------------------------------------------------------------------
If cx want to change the delivery address

I would like to inform you that I have updated your address.

Main aapko batana chahungi ki maine aapka address update kar diya hai. Ab aapka order new address par deliver kiya jayga.
--------------------------------------------------------------------------------------------------------
RPI Denial
I am sorry for the inconvenience caused.While processing your request, we reviewed your account and found some transactions that do not pass our internal checks.
We are sorry that we will be unable to complete your return request.

Maafi chaungi, aapke account se maximum order return ya cancel hone ki wajah se hum aapki return request accept nahin kar sakte.
--------------------------------------------------------------------------------------------------------

Sir, We are happy to inform you that we have some amazing deals on our website/App during the Toofani sale 4th – 7th Dec’21 and you can enjoy shopping by availing of exciting offers!Here are some offers for you:-
• Get 25% Cashback Using Dhani One freedom card
• 15% off upto ₹150 per card per month on RuPay debit cards.
• 15% off upto ₹500 per card per month on RuPay Credit and prepaid cards.
These offers are available with some *Terms and Conditions.
--------------------------------------------------------------------------------------------------------
Main aapko batana chahungi humare app/website par following offers available hain:

• Get 25% Cashback Using Dhani One freedom card
• 15% off upto ₹150 per card per month on RuPay debit cards.
• 15% off upto ₹500 per card per month on RuPay Credit and prepaid cards.
--------------------------------------------------------------------------------------------------------
You can enjoy shopping by availing of exciting offers!Here are some offers for you:-
-Get 25% Cashback Using Dhani One freedom card T&C
-15% off upto ₹150 per card per month on RuPay debit cards. T&C
-15% off upto ₹500 per card per month on RuPay Credit and prepaid cards. T&C
-GET Upto Rs 300 Cashbac
These offers are available with some *Terms and Conditions.