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DUTIES OF A RESTAURANT MANAGER – HOTEL - document free download
Restaurant manager – Hotel is a key position in the operating system of the business. Are you dreaming of becoming a talented manager? First, learn to understand the basic duties of this position!

Depending on the size of the restaurant - hotel, the manager will take on different workloads. In small restaurants, the manager oversees almost everything. Meanwhile, large hotels and restaurants, the manager's job is more specialized.

The main responsibilities of a restaurant manager can be mentioned as:

Employee manager

Management is a participant in the process:

- Recruiting and directly training personnel

- Assign tasks to employees

- Supervising and motivating employees to work

- Formulating and implementing company strategies

Financial management

Management is responsible for covering all revenue and expenditure activities of the restaurant - hotel . From signing receipt, modifying orders to checking sales every day. Also, keep track of payments, maintain records of budgets, funds, expenses.

In document free download , restaurants - hotels often have an additional source of income from customer tips. The manager will manage this amount. Then, make a reasonable plan to use it to unite the team and motivate employees to work.

Service standards management

The brand of the restaurant - hotel is not only built from delicious and beautiful dishes but also from the professionalism of the staff's working style.


The manager needs to monitor: The implementation of the rules, customer service attitude of the staff. Summarize and draw experience from actual activities to add new standards to suit the needs and tastes of customers.

Operate work

As a manager, you need to know how to: arrange working time and workload in accordance with each personnel position; ability to observe and mobilize employees to perform work in a scientific manner. To do that, you need good leadership and communication skills.

Restaurant asset management

The number of utensils and tools in restaurants and hotels is often very large and can fluctuate every day. Therefore, managers must regularly check and monitor items to handle and explain cases of loss and damage. From there, timely replenishment of tools to avoid interruption of work.

Resolve customer problems and complaints

The specialty of the restaurant and hotel industry is to serve hundreds of customers every day. In the process of working will not be responsible for situations that arise. In necessary cases, the manager will directly meet with the customer to solve the problem.

In addition to the above tasks, the manager is also responsible for coordinating with other departments to build and implement a development strategy for the restaurant - hotel ; Report the work results to the Board of Directors,…

Restaurant asset management document download



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