Notes

Why Opt For an In-House Or Real-Time Order Fulfillment Model?
Order fulfillment is in the simplest term the entire process from point of order intake to delivery of the purchased item to the ultimate consumer. This makes it an extremely important task and should never be taken lightly. There are many varieties, kinds and different kinds of companies that provide the service of fulfilling orders. You will find that many organizations that offer fulfillment also have an online presence from where the products can be ordered from. This saves the need for you to actually go and purchase the goods. It would be a great idea if you actually start shopping online and order things from time to time so that you do not require a huge investment on the part of the organization that offers fulfillment services.

One of the many things that needs to be mentioned at the onset is that there are specific steps involved in order fulfillment. For example in case of online orders, the organization should be able to process the order without any delays. They should also be able to deliver the same to the intended customer at the right time so that it does not create any inconvenience in the process of receiving and sending the goods to the consumer. If the organization is providing the service of receiving and sending of orders through e-commerce websites, they should be able to perform this perfectly.

In addition to this, the organization should be able to manage the inventory as well. This can be done through either by maintaining or adding to an existing inventory, through creating a new inventory or through utilizing the resources of third-party vendors. It is important to note that e-commerce only involves a simple list of items. The stock should be listed in such a way that it is easy for the customers to locate them and the inventory levels can be handled very easily.

The organization should also take into consideration that the handling of the inventory should be very efficient. It is one thing to maintain an inventory but it is another thing entirely to handle the inventory in an efficient manner. Order fulfillment services involve the use of third-party logistics experts. The functions involved here include receiving of orders, inventory, packaging and shipping. This can easily add up to the operational costs incurred by the company and it is best that the fulfillment company should be able to cut down on the costs involved here as much as possible.

Apart from this, the inventory management is another function that is often neglected by many companies when they hire order fulfillment services. This is because they consider the management of the product mix as a part of the overall fulfillment strategy. However, it should be kept in mind that proper inventory management is of crucial importance to customer satisfaction. The company should look for a provider who can perform both functions in an efficient manner.

Another function of the order fulfillment options is the follow-ups. If the customers say that they want their orders immediately, the organization should ensure that the orders get placed. It is also very important to ensure that the shipment gets cleared at the soonest time possible. This will help you maintain your reputation in the market and increase your customer base. Customers say what they want and you need to give it to them.

The last but not the least function of the fulfillment model is that the company should have a system in place for managing returns and addressing issues related to returns. This is especially useful when there are customized products or custom services being provided. The supply chain for these products can prove to be complex and the fulfillment companies should have in-house solutions to make it easier for them. If the company does not have a good tracking system in place for addressing returns then it will be difficult for them to manage the inventory.

When you opt for an in-house solution for managing inventory and supply chain visibility, you will be able to track all the inventory levels, address returns, track the stock levels and also get detailed information about the shipments. You can use real-time data on the stocks to decide whether it is time to order more or to order another batch of the product. This way, you are able to maintain your customer base and your profits at all times. You should invest in real-time analytics, because this will help you improve your business and bring it closer to profitability.
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