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Thanks for writing in and for being a valuable Flipkart Plus member.
We understand that you were unable to clear the dues of your Flipkart Pay later account on time because of some financial problems due to the nationwide lockdown.
We are sorry for the trouble you had to go through and this isn't something we would want you to go through.
You have also mentioned that you want to waive off the penalty.
The lending partners have confirmed that they will be unable waive off the penalty once levied. We request you to clear your dues as soon as possible.
Trust us if there is an option with us, we could have definitely helped you out. As you are one of the valuable customer for us.
Penalty structure is as follows:
Total due amount (Rs) Late Fee
1-1000 100
1001 - 2000 100
2001 - 3000 200
3001 - 4000 200
4001 - 5000 400
>5000 400
This will be added to the total amount due for your ‘Flipkart Pay Later’ transactions of the month defaulted.
If you have any other query in future you can write back to us and we will be happy to help you.
We would like to thank you for your understanding.
Ashiq, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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