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REPLACEMENT/REFUND CONFIRMATION WITH SEAL TEMPERED

TAGGING>>>BANK DETAILS>>> CX UPDATE>>>73 HOURS

[Please let us know your choice and also in detail the exact issue you're facing with the product.]

Hi xxxxxxx,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on 'XXXXXXXXX' to talk to you about your concern but could not reach you.

We understand that you have received damaged product '___________'.

We are sorry for the trouble and this is not something that we would want you to go through.

We would like to let you know that the seller is able to provide you refund/replacement for the product.

We request you to get back to us with refund/replacement confirmation within 72 hours so that we can help you out. Also, please let us know that the seal of the packaging was tempered or not.

We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.

While replying to this email, please be ensured that the subject line is not edited.

We hope to hear from you soon.

Thanks for choosing Flipkart.
     
 
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