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This is being sent to everyone who has bought a product with us. It has been a hard time trying to sort out our deliveries since COVID-19 erupted. As you know we send products from China which have been put on hold for the safety of workers. Most packages, including yours, were not sent therefore there's two options.
One is that you cancel the order and we'll provide a refund
Two, we will send the order again.
Please don't worry our workers are healthy and the virus cannot be transmitted through a package.
Sorry for the inconvenience and for some a long time of reply however it has been hard for us and our workers as we put their health first.
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