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Hello! Thank you for contact Customer Care, my name is David! How may I help you today?
Hello! Thank you for contact Customer Care, my name is David! Thank you for letting me know about this situation, I'm here to help you
Hello! Thank you for contact Customer Care, my name is David! We appreciate you being a Plus member. How can we assist you today?
We understand how frustrating this can be. Since you are a valued Plus member, we want to be sure to provide you the best service.
Hello! Thank you for contact Customer Care, my name is David! Thank you for letting me know this situation, I'm here to help you with this inconvenience.
Hello! Thank you for contact Customer Care, my name is David! How may I help you today?
Hello! Thank you for contact Customer Care, my name is David! How may I help you today?
For this inconvenience, I'm able to offer you a 20% discount promo code to use in a future order in the next 30 days.
DINER DIDN'T ANSWERING
CLOSING CHAT
SENDING SMS TO FOLLOW UP
Let me explain this situation. In some restaurants, like this one, loss restaurants don't work directly with us. In this type of restaurants, we send a driver to order their food and then be delivered. This is the reason why the restaurants do not have an order from you with us.
Ok Jordan, I just sent you an email, please answer it with the necessary information and in 24 hours our specialists will answer you with the resolution of your situation.
The FreeGrub discount code will be sent to you via text message and email at any moment now. In case you do not receive it, here is the code
Thank you for informing us about your concerns and experiences. We are always grateful to hear your feedback so we can use it to improve.
I am sorry that you had this bad experience but thank you for reporting this. We take feedback seriously and we will work to have this situation reviewed so it can be addressed and we can take actions to prevent this from happening to you or any other customer.
We are glad to hear your recommendation. Let me call the restaurant to see what I can do.
Thank you for your patience, I'm currently working on your situation.
I'm still looking thru your case, please, allow me a moment in order to keep checking for this.
I'm currently trying to contact the restaurant, please, allow me another couple of minutes.
I'm currently trying to contact the driver, please, allow me another couple of minutes.
It seems that the restaurant is not taking my call. Please, allow me another couple of minutes in order to look for an alternative.
It seems that the driver is not taking my call. Please, allow me another couple of minutes in order to look for an alternative.
I'm currently looking for the best resolution for you. Please, allow me another minute.
I'm currently looking for some information. Please, allow me a moment in order to provide you with a resolution.
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