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We have checked and found that the domain:www.octason-records.com is pointing to the external server IP and using external MX records.
You can confirm by below link.
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https://intodns.com/octason-records.com
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To renew the SSL certificate we will need to verify the SSL certificate, so can you let us know, how you wish to approve renewal SSL for the domain www.octason-records.com. There are three methods for the approval and below are the same.
1. Email approval method, In this method an approval email has been sent to your email address and you have created an email address mentioned below.
+----------------+
[email protected]
[email protected]
+----------------+
Plus make sure that you have full access to email accounts.
2. DNS approval method, In this method you have, will be provided by a txt record which you have added into your domain mosaiccompany.co.uk DNS zone. Once you have added it, kindly let us know. So that, we can proceed further with the same.
3. HTTP approval method. In this method, you will be provided a 'META tag' which you have upload into the document root location of the domain into a gsdv.txt file.
For example www.octason-records.com/.well-known/pki-validation/gsdv.txt
Please check and do let us know, which method you wish to use for the approval method.
Awaiting Information.
Regards,
Summer J
Support Department.
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