Notes

Engagement Meeting
Thursday , 05. 06.2020
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Discussed Agendas

Valentines Event Survey/Pulse Check
Check response and thoughts of Team Members to the February VALENTINE'S Day Events.
SPEED DATING WINNERS PRIZE (POC PRINCE)
Coordinate with OM Diana for the prize.(When,Where What's the Budget and How to execute)

TIMELINE: 2ND WEEK OF MARCH

BIRTHDAY CELEBRATION MONTH (January February and March)
Birthday Templates for Screen Blast (POC'S ELLEN, LEIGH and PRINCE)
January and February birthday celebrant pictures already collected.
March celebrants photos will be collected on or before March 11 (POC SHAR)

BIRTHDAY BACKDROP (VIKINGS' BDAY CONCEPT)
Sintra board (option 1) (POC LILIT)
Tarpaulin (option 2) (POC CM)
Birthday Frame
Party Hat/Viking hat for boys and girls (POC RACQS/ELLIE)
* For Birthday Celebration executions Engagement Prime POC'S will go to the Celebrants station and sing and greet the team member together with the TC's.

Ms. Dottie to collate all Team Members Birthday for the repository.
TIMELINE: MARCH 12 or MARCH 19

Monthly Commendations
Commendation Process (POC/TC MJ ELLEN LEIGH PRINCE)
a unified commendation process where all TC's will be using moving forward for easy extraction.

Commendation Templates for Screen Blasts (POC'S PRINCE AND ELLEN)

Photos of the Team Members with commendations (POC' SHAR JULIAN ELLIE)
Camera to be used is TC Macel's Phone
Back up or Option 2 is to use Photos from Social Media (Facebook,Instagram etc) (POC'S SHAR JULIAN JEM)

TC Macel and TC MJ to check Demographics
TIMELINE: TUESDAY SHIFT

Monthly Calendar Events
All months have designated events. (March to December)
3 activities per month
Production Games/Hype (Bingos, Raffles, Minute to Win it, etc.)
Theme Days
Monthly Birthday Celebration

Template for monthly calendar events presentation (POC'S PRINCE ELLEN TC MACEL)
TIMELINE TUESDAY SHIFT

TELUS Calendar Events (POC'S PRINCE ELLEN)
Coordinate with TC LARA for the official Telus calendar events.

SOPA

March Events
SUMMER THEME
Games and concept to be finalized
TIMELINE: 2ND WEEK OF MARCH (FINALISATION OF CONCEPT)

Rewards and Recognition (R&R)
Quarterly (Twice a Year)
Account Eat Out/General Assembly
December Party (Account Only)

Certificate and Prizes

Novelty Items
Prizes for theme day winners/R&R (POC'S RACQS SHAINE PRINCE AMOR)

Proposed Items
Solutran Lanyard
Solutran Top Performer Lanyard
Solutran Mug/Tumbler
Solutran Shirt
Solutran Jacket

TIMELINE: TUESDAY SHIFT

Solutran Engagement Prime Board
Board of Activities for the break areas, entrance for agents to see. (POC'S RACQS CAMILLE)

Bay Station Product Names
Bay indicator for seatplan (POC'S RACQS CM TRISH)
Each bay will have a corresponding product item name for an indicator to help Team Members
Example of Bay Station Names Omron Bay for Team Lara Monday shift etc.

Solutranize the Floor
Big Solutran Logo for the 2 entrance (POC MARVIN)
Healthy Benefits Plus Style Floor (POC'S ELLEN PRINCE)
Wall of Fame (POC'S ELLEN PRINCE SHAR)
Standee tarpaulin
* Ideas needs to be finalized by Saturday Shift

TV Updates Initiators
Have TV updates flashing for opening shifts mid shifts and closing shifts (POC'S SHAINE JULIAN AMOR CM)

TC Station Identifiers
Have the TC Stations easy to locate and identified
Banner (like hogwarts style)
Monitor cover
Laminated Signage
Tarpaulin

TIMELINE: SATURDAY SHIFT


TV Dedicated for Engagement
2 TV's will be strictly for Engagement announcements and hypes (Birthday TV Flash etc)
FLASHDRIVE operated
Need 2 FlashdriveS

TIMELINE : TUESDAY SHIFT

Lists of Engagement Prime Members
Specific Departments for Engagement
Repository of Engagement Members

Team Building for Engagement
10k budget from the LoveRush 2nd Placer Prize.