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1. The Super coin echange program is available on both Android as wll as iOS app.
1. False
2. Meera contacted to complain that her Super Coins got deducted but the loyalty points have not been credited. What action needs to be taken in such a scenario?
2. Ask the customer to get in touch with the exchange partner
3. Can the Super coins/reward points be reversed once they are converted ?
3. No
4. Non Flipkart Plus customers can also avail the Coin exchange program?
4. No
5. Can customers convert multiple loyalty program points into Super coins in one go ?
5. No
6. Where can customers view the coin exchange transactions?
6. Super Coin Zone
7. How can customers link the reward program of the exchange partner with their account ?
7. By using the Flipkart login credentials
8. Customers can redeem the loyalty points earned in the partner brand’s app/ website as well as at the physical store of the brand ?
8. True
9. The conversion ratio is same for every exchange partner.
9. No
10. What are the essential checks to be done if the customer claims that they are not able to exchange Super coins to points/points to Super coins ?
10. All the given options
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