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2. Pranatoshini Trade prvt ltm
3. Check if service time line is created and share the info acc
4.icici lombard insurance and go digital general insurance lmt
5.apologize the cx and inform reattempt is not possible
6. Returns>> misshipment
7. Click on schedule delivery/installation DT and scedule delivery/installation as per cx request
8. Cx has not received the product but got dwlivery confirmation
9. Assign with health nd safety>> unresolved
10. Click on services tab and cx can be informes that no slotted option has been selected and the committed by date can be informed
Tagging>>> installation&uninstallation related info
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