Notes
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Incident ID Date Response LDAP ID Issue Sub Issue Sub Sub Issue
IN2004070904488483576 4/7/2020 No tpm.502929 Order Modification Customer-initiated Cancellation Reconfirm after online cancellation
IN2004042352320884654 4/5/2020 No tpm.502929 Flipkart Plus Plus Price Issues with Plus Price coins redemption
IN2003312223027752683 4/5/2020 No tpm.502929 Flipkart Pay Later Billing Related Flipkart Pay Later - Details about the bill due/Paybacks
IN2004021858341885242 4/4/2020 Yes tpm.502929 Other requests Invoice request Hard copy along with seal and sign
IN2003302203143863820 4/2/2020 Yes tpm.502929 Order Delivery Order status related Wants to know the reason of re-promise
CSAT
Rating Date Incident ID Agent ID Issue Sub Issue Sub Sub Issue
5 4/2/2020 IN2003302203143863820 tpm.502929 Order Delivery Order status related Wants to know the reason of re-promise
4 4/4/2020 IN2004040532017754992 tpm.502929 Cardless Credit Payment Issues Payment dispute related
3 4/4/2020 IN2004021858341885242 tpm.502929 Other requests Invoice request Hard copy along with seal and sign
1 4/4/2020 IN2004031345245125958 tpm.502929 Offers Targeted Discount/External Coupon TD not recieved/Mapped
1 4/5/2020 IN2004042352320884654 tpm.502929 Flipkart Plus Plus Price Issues with Plus Price coins redemption
5 4/6/2020 IN2003241506022671555 tpm.502929 Returns Missing items Missing Product
1 4/7/2020 IN2004070904488483576 tpm.502929 Order Modification Customer-initiated Cancellation Reconfirm after online cancellation
3 4/7/2020 IN2003190743550567497 tpm.502929 Other requests Invoice request Soft copy invoice - Archieved order
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