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Incident ID Date Response LDAP ID Issue Sub Issue Sub Sub Issue
IN2004030016175406757 4/3/2020 No tpm.468178 Order Modification FK Cancelled Order Customer not aware of cancellation
IN2004021015165159728 4/2/2020 No tpm.468178 Offers Product Purchase Queries General Enquiry on Sale Events/ Offers
CSAT
Rating Date Incident ID Agent ID Issue Sub Issue Sub Sub Issue
1 4/3/2020 IN2004030016175406757 tpm.468178 Order Modification FK Cancelled Order Customer not aware of cancellation
1 4/4/2020 IN2003231818293175664 tpm.468178 Offers Targeted Discount/External Coupon TD not recieved/Mapped
1 4/6/2020 IN2004042041397140724 tpm.468178 Returns Reverse Pickup Related Return status
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