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Incident ID Date Response LDAP ID Issue Sub Issue Sub Sub Issue
IN2003312332070887465 4/1/2020 Yes igsm.418927 Order Delivery Order status related Wants to know the reason of re-promise
CSAT
Rating Date Incident ID Agent ID Issue Sub Issue Sub Sub Issue
1 4/2/2020 IN2004011724293725639 igsm.418927 Offers Instant discount Discount not applied/Incorrect Discount Applied
1 4/2/2020 IN2004011724293725639 igsm.418927 Offers Instant discount Discount not applied/Incorrect Discount Applied
1 4/3/2020 IN2003231230357458003 igsm.418927 Returns Reverse Pickup Related Wishmaster Denied Pickup
5 4/4/2020 IN2004032046322555863 igsm.418927 Flipkart Account Related Account Signup Issues OTP related issues
3 4/6/2020 IN2004011027285199119 igsm.418927 Returns Reverse Pickup Related Pickup done but return cancelled
5 4/9/2020 IN2004090743277830497 igsm.418927 Refunds Refund Related Issues Refund delay post initiation
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