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* Thanks for calling Zachary Smith, STATE FARM ... This is Andrew speaking, may I have your first and last name? -
* Okay, great and do you have a call back number? Just in case we get disconnected.
# -
*Just to let you know, I am part of the team answering for Zach's office, I'll be taking the infomation from you so one of our agents can get back to you ASAP since they are all occupied at the moment.
END * Thank you for your time and as a receptionist, I am sending this right now to ___'s office, so it may be taken care of ASAP
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