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Whatsapp Chat ID –15768608
———————————-—————-—
Cust Concern –cx want to cancel the order//not able to cx // ask him to deny delivery time//
Action : Info Share on whats app
Communication:cx want to cancelthe order//not able to cx // ask him to deny delivery time//
Agent Name- Jaya
cx want to cancel the order// info given//
15288790 f
Whatsapp Chat ID –15763192
———————————-—————-—
Cust Concern –want to know order status// info given to cx // UD Marked // FNDR fill// info given//
Action : Info Share on whats app
Communication:cx want to know order status// UD marked// FNDR fill// Info given
Agent Name- Jaya
cx want to know delivery status// OFD //info given//
Whatsapp Chat ID –15292866
—————————-—————-—
Cust Concern –want to know delivery status// order beyond late// ask to give 24 to 48hours // already request raise
Action Taken – replied on whatsapp
Communication –want to know delivery status// order beyond late// ask to give 24 to 48hours // already request raise
Agent Name- Jaya
Whatsapp Chat ID –
——————————-—————-—
Cust Concern –RTO// info given//
Action Taken – replied on whatsapp
Communication –RTO// info given//
Agent Name- Jaya
Whatsapp Chat ID –15683806
——————————-—————-—
Cust Concern -incomplete query
Action Taken – replied on whatsapp
Communication –incomplete query
Agent Name- Jaya
Whatsapp Chat ID -15765790
———————-—————-—
Cust Concern -cx want to know order status//
Action Taken – replied on whatsapp
Communication –cx want to know order status//
Agent Name- Jaya
Whatsapp Chat ID –15732457
——————————-—————-—
Cust Concern -cx want to know payment query// payment deducted// order not confirm
Action Taken – replied on whatsapp
Communication –cx want to know payment query// payment deducted// order not confirm
Agent Name- Jaya
Whatsapp Chat ID -13339560
———————-—————-—
Cust Concern -cx want to chancel the order // CIP
Action Taken – replied on whatsapp
Communication –cx want to chancel the order // CIP
Agent Name- Jaya
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