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Hi Customer_support, I am not clear with your email, can you please kindly send me the questions which is required for your understanding so that I can provide the information as soon as possible. Thanks & Regards, Harshini.
Hi,
Thanks for writing in.
We understand you have received a different product instead of 'crownsmill 1000 ml cube jar - 1000 ml Glass Bread Container' with the order ID 'OD119139285554057000'.
We are sorry that it’s taken us longer than expected to respond to your email due to high contact volumes we’re experiencing at the moment.
We looked up and found that your product has already been picked up by the courier service provider.
We would like to let you know that the seller has refunded Rs. 914/- for your order to your Bank account on July 23, 2020, with the refund reference number: 020519841031 and it will be credited to you by July 24, 2020.
If you do not receive the refund by the time mentioned, please get in touch with the respective Bank's customer care.
Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
We'd also like to let you know that we do not want any details from you and also request you to ignore the previous email as it was a system generated email.
If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre
We would like to thank you for your understanding.
We would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing Flipkart.
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