Notes

call drop //agent chinu

cx not responding after giving warning // call disconnect by my side // agent chinu

cx want to cancel order // incomplete query // disconnect the call // agent chinu

mistaken)) Cx issue------cx want to cancel order //cx said by mistake
Resolution give-----------info share order has been cancel my side would like you to see
again shopping with us/and convince to the cx accept order//agent name-chinu

prepaid)) Cx issue------cx want to cancel order //cx said want to using prepaid mode but mistakenly order in cod
Resolution give-----------info share regarding promo coupons and order has been cancel my side //agent name-chinu

money issue)) Cx issue------cx want to cancel order //cx don't have money to pay
Resolution give-----------info share order has been cancel my side //agent name-chinu

promo diss less)) Cx issue------cx want to cancel order //cx said that promo discount is less
Resolution give-----------info share regarding promo coupons and order has been cancel my side //agent name-chinu

different order)) cx issue------cx want to cancel order //cx said that i want a different product
Resolution give------info share order has been cancel my side //agent -chinu

order another)) cx issue---- cx want to ancel order// cx mistakenly order this and want to order another product
resolution--------// order cancel from my side // agent chinu

size issue)) Cx issue------cx want to cancel order //cx said by mistakenly ordered wrong size and want to re-order correct size product
Resolution give-----------info share order has been cancel my side //agent name-chinu


fast delivery not possible)) cx issue---cx want to cancel order //cx want delivery soon but delivery date is far as cx expected
Resolution give-----------info share order has been cancel my side
agent name=chinu

price high)) cx want to cancel order //cx said price high after order because of cod charges
Resolution given---- info shared// order has been cancel from my side and convince to the cx accept order//agent name:-chinu

promo)) cx issue---cx want to cancel order //cx forget to apply promo //cx want to re-order same item using promo
Resolution give-----------info share order has been cancel my side
agent name=chinu

not accept)) cx issue---cx want to cancel order //cx not be able to accept delivery
Resolution give-----------info share order has been cancel my side
agent name=chinu


don't need)) cx issue---cx want to cancel order //cx said i don,t need the product//
Resolution give-----------info share order has been cancel my side
agent name=chinu

quantity more )) cx issue---cx want to cancel order //cx want more quantity but mistakenly order less quantity
Resolution give-----------info share order has been cancel my side
agent name=chinu

personal reason)) Cx issue------cx want to cancel order //cx said personal reason//cx not share info
Resolution give-----------info share order has been cancel my side//agent chinu

cx want to change delivery address //address changed // cx agree // agent chinu
cx want to change phone number //phone no changed // cx agree // agent chinu
cx want to change phone number //phone no can't changed // cx agree // agent chinu

deliver address NOT )) Cx issue------cx want to cancel order //cx said by mistake she add incorrect delivery address
Resolution give----address can't be changed//cx told re-order it //cx agree // agent chinu

Tat Share----24-48 cancellation in progress
Tat Share----24-48 cancellation in progress and share tat according using prepaid mode

shipped//packed-- cod)) Cx issue------cx want to cancel order //cx order already shipped/packed
Resolution give-----------info share that order not be cancelled // told to cx refuse to take delivery at door step //agent chinu

shipped//packed-- prepaid)) Cx issue------cx want to cancel order //cx order already shipped/packed
Resolution give-----------info share that order not be cancelled // told to cx refuse to take delivery at door step //Tat Share---- according using prepaid mode
//agent chinu