Notes

Return document should be modified properly means there is lot of confusion in doc it should be troubleshooting form step by step for brands and for non branded products separately nd

For assured products and for non assured

And for large category and for MPS products and

Secondly it just a suggestion that the tagging path for all the scnerios should be in one doc like earlier in repository

Another thing want clarity in tagging for products which are covered under
7 days nd 10 days service centre action plan within policy nd out of policy

Another thing is there should be proper doc about the rare queries which are related free sample means cx demands for free sample to put it on social media platforms it should be proper tamplate nd with tagging in one doc

And there should be a proper tamplate about the seller related queries like cx want to become seller and want start warehouse these details area available on yoda but tagging is not mention so it should be readded with prper tagging

Another tamplate for query where asking for for free gift from flipkart because he is very old cx of flipkart this scnerio is not avail on yoda it should be added with proper tagging

Another thing while cx asking for different website product related query mean have placed order from Amazon but e-mail by mistake to flipkart so what should be the action in this case (we know) but it's not documented in yoda so it should be documented what action needs to be taken in this scnerio

Another's scnerio where cx asking CEO e-mail id and and any other higher authority id or flipkart e-mail it's available in yoda but should be in proper formate with tagging

Next where cx ask for to remove invoice details from product because he shipping the product someone as a gift, his tamplate and doc should be added with tagging

👆👆These area my suggestions baki agr kisi or ko koi question h to vo bhi add jrdo