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Thanks for writing in.
We understand that you are facing an issue with your product 'D-SNEAKERZ Synthetic Leather Casual Sneaker shoes for Women/girls Sneakers For Women' and we're sorry for the trouble you had to go through.
As you are one of our valuable customer, your satisfaction is one of our primary concern.
We'd like to let you know that the cancellation of your replacement request has been initiated by the seller as requested by you. We request you to please wait for 48 hours to complete the cancellation process.
Once your return is get cancelled, you can create a new return by using the below steps:
- Go to 'My Orders' section of your Flipkart account
- Select 'Return'
Once you update the details, the seller will work towards fulfilling your request and you will get an update with more details through an email and SMS.
If you are facing any issue while creating return, you can write back to us with exact issues so that your return can be created on the behalf of you.
If you have any further query, feel free to write back to us or you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.
Hope this helps.
Anju, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipka
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