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I would like to let you know that your order is shipped by the seller on (Date) and is currently at (Location).
You will receive your order by (Date).
You can track your order using ##### tracking id.
REVISION OF FLIPKART TOPICS- DAY 1
1. ADDRESS CHANGE->
a) Address change DT -> change address (basis on the serviceability)
b) Address Change Denied
**Prexo Order (address is only changed when the pincode is same for the new address).
2. CHANGE PASSWORD ---> (option is only available on Desktop site) Non-Order tagging**
3. CHANGE EMAIL ID ---> Non-Order tagging**
**OTP Related Issues [Escalate]
4. CHANGE REGISTERED CONTACT NUMBER (option is only available on Desktop site) Non-Order tagging**
5. Language call-back ---> Non-Order tagging**
** Hindi/regional language
**exclusively asking for call back
Step 1: Deny Step 2: Call back steps
6. Payment methods available
**COD to POD & COD to Phonepe
Approved- Out for Delivery (PAY NOW) (3PL+Ekart)
Out for Delivery- Delivered ''Phonepe'' (EKART)
**************************AMOUNT DEBITED ORDER NOT CONFIRMED*************************
1) Payment Failed [Reason, Amount, Refund TAT]---> 8 business days
2) Payment Awaiting [tell customer to wait for 24 hours] ''order confirm/refund''
**Payment Successful--> 'Created'----> [tell customer to wait for 24 hours] ''order confirm/refund''
After 24 hours
3) Amount debited order not confirmed ----> oathkeeper TAT
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