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Thanks for writing in.
We understand your concern about the cancellation for the order '_________' for '__________'.
We are sorry to let you know that you order has been cancelled by the seller due to unforeseen issue faced by courier partner.
We completely understand that your experience with the courier service has been an unpleasant one and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
We will mention your feedback with the courier service provider and they will look into this and they'll take utmost care to minimize these type of instances.
We would like to let you know that the seller has refunded Rs. /- for your order to your _____ on ________. This amount will be credited to your account by _______, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number: ____.
If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
Hope this helps.
___________, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
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