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I'm always willing to help.
Thanks for confirming, please continue on hold with I work with the order and report the delay, I know the importance in getting what you paid for, stand by.
Please accept our earnest apology for any inconvenience this matter may
have caused you.
We regret to write to inform you that the shipping has been delayed owing
to the COVID-19. There are substantial parcels being piled up, which put
great pressure for the couriers to distribute the parcels in punctuality.
As a result, we feel frustrated that you are unable to receive the package
in time but we certainly assure that you will receive the parcel ultimately.
At this point, we regret to say that we could not do anything on this case
but we indeed hope that you are better in a position to receive the parcel
with the least possible delay.
Again, we are genuinely sorry for the inconvenience incurred and hopefully
you enable to allow more days to ship to your side. We highly appreciate
with your amicably comprehension on the current situation.
Should there be any issues, you would do not hesitate to reach out to us
for assistance.
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