Notes

Hi, Good Morning I am Babita Rani. How can I help you today?Please share your Order/Suborder/Registered Contact Number, So that I can assist you!

Hi, Good Afternoon ! I am Babita Rani. How can I help you today?
Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Thank you for sharing detail with us! Please allow me sometime to check information for you.
Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske .
Are you referring to this order?
Aap isi order ki baat kr rhe hai?
Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun.
Please tell me how i can assist you ?
I am unable to fetch any account from given detail. Please provide the correct details.
I hope we are connected ?
Sir, You are talking with snapdeal representative Babita Rani .
Sir, We are talking from Mohalli Office .

Jo apne details di hai mai us se koi jaankari nai check kar paa rha hoon, Apse request hai ki aap mujhe correct details provide krwaye taki mai apki behtar sahayta kar saku

Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Order confirm krwane ke liye dhanwayaad. Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.

Please visit on our website and click on my orders and select your particular order after that you seen your order or suborder id of your product .

Don't worry sir our delivery boy minimum 3 delivery attempts so i request you to don't take your order after that your order will be return .
Once you refuse, we might take up to 6 business days to initiate your refund. The amount will be credited to your card/account within 7-10 business days after initiation.

Sir, Once your product will be picked up after that there will be quality check within 24 hours and after successful quality check the replacement product will be delivered within 4 to 7 business days .

Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun.



Sir/Mam, If is showing free delivery then you have to use prepaid mode for payment but if you use cash on delivery there will be shipping charges for that.


Sir/ Mam, Agar apko free delivery show ho rha hai to apko prepaid mode use krna hai payment k liye but agar aap cash on delivery select kroge to apko shipping charges pay krne honge.



Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.

Sir Mam, if the price is showing less to you of the same product which you have placed, then do not worry, you can claim that difference amount. I request you to please send us a mail at [email protected] by adding 'Price Protection' in the subject of the mail and you have to share the order ID and the Screenshot/Image of the same product with the selling price.


Once you shared the mail, our team will revert back to you within 24 hours.



you will get the 10% discount of product price maximum discount 200 rupees .

Sir, When you check the product which you want to order there is offer a free gift you have to picked that offer, When you select that offer and place your order . After that within in 3 days you will get a link by Message and you have to click on that link ,. You will visit to a another website where you have to pay a delivery charges for this free free gift is a Rs 89 . After paying you will a gift with your original product.




Mam i checked your order have failed due technical error Your last transaction was unsuccessful if your any amount deducted you received amount within 72 hour


Jo apne details di hai mai us se koi jaankari nai check kar paa rhi hoon, Apse request hai ki aap mujhe correct details provide krwaye taki mai apki behtar sahayta kar saku.


Maafi chahungi ki aap is order ko cancel krna chahte hai ! Kya mai jaan skti hoon ki aap is order ko cancel ku krna chahte hai, Kuki ye humara one of the best selling product m se ek hai aur mujhe pura vishwas hai apko ye pasand bhi aaega.

Maine apke order ki cancellation request raise krdi hai aur apko iske upper further update ana wale 24-48 hours se andar via SMS/Email ke dwara de diya jayega.

Maine apki request ke upper apka order cancel kar diya hai ! Aasha krungi aap humare saath future me bhi judhe rahenge.

Apka order already ship ho chuka hai isiliye main cancel nahi kr pa rhi hu, Maine apke order ki cancellation request raise krdi hai, Agr courier partner apko contact krte hai to aap unhe order lene se mana kr dijiyega aur uske baad apka refund initiate kr diya jaega 24- 48 hours ke andr.


When you check the product which you want to order there is offer a free gift you have to picked that offer, When you select that offer and place your order . After that within in 3 days you will get a link by Message and code you have to click on that link. You will visit to a another website zoomin.com (a photo printing platform) tahn you have ti sign in that website . You have to fill the code which you have to receive by a mail . where you have to pay a delivery charges for this free free gift which is computes by zoomin at the time of order but equivalent credit are given in zoomin account and cab be used for future order at zoomin . After paying you will a gift with your original product.

Sir i would like to inform you that if you want to sell the product in Snapdeal so please then drop a mail as on [email protected] our team will rewart you within 24 to 48 hour .

If you want to talk on call related to your concern i request you please select call me back option on snapdeal app 1st open your snapdeal app then click on my order and select call me back option .


Where is my order

NOT SHIPPED (WITHIN PDD)
Sir, Jesa ki me check kr pa rhi hu ki apka product confirm ho chuka h or jald hi dispatch hoga or apko iske regarding Email or SMS ke dawara jankari bhi mil jayegi . Btana chahungi is product ke liye me apka case manager rhungi m koshish krungi ki apka product apko time se deliver karvaya jaye or me koshish krungui ki apka product apko diye gye samaye PROMISE DATE tak deliver karva diya jaye .
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SHIPPED (WITHIN PDD)

Sir, Jesa ki me dekh pa rhi hu ki apka product transit me h yani shipped ho chuka h or btana chahungi ki isme me apka case manager rhungi or koshish krungi ki apka product apko samaye se deliver ho jaye or btana chahungi ki me ispe kam krungi ki apka product apko diye gye samaye PROMISE DATE tak deliver ho jaye.

Ap apke product ko my order section me jakr "Track my order" pr click kr sakte h or uski latest tracking check kr sakte h

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URGENT DELIVERY

Sir , Jesa ki apki taraf se btaya gya ki ap is product ki delivery jald se jald chahte h to ap bilkul nischint rhiyega hmari puri koshish rhegi ki apka product apki requirement ke according apko deliver karvaya jaye halanki iski jo maximum delivery ka samaye PROMISE DATE h lekin me isme me apka case manager rhungi or ispe me kam krungi ki jald se jald apka product deliver karvaya jaye .

Ap apke product ko my order section me jakr "Track my order" pr click kr sakte h or uski latest tracking check kr sakte h



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UD RESHEDULE

Sir, Jesa ki me check kr pa rhi hu ki apka product apki destination city yani apke near by delivery center m h or is product ko delivery krne ki kohsish ki gyi thi lekin courier ke kisi anchahe karn ki vjah se apka product apko deliver nhi ho paya tha lekin ap nischint ho jayie me yha se apke product ki delivery ko reshedule kr rha hu or hmari koshish rhegi ki apke product ki delivery ke liye attempt kiya jaye or jald se jald apka product apko deliver karwa diya jaye.Asuvidha ke liye mafi chahungi lekin hum umeed krenge ki apko future me esi koi dikkat ka samna na krna pde.

Ap apke product ko my order section me jakr "Track my order" pr click kr sakte h or uski latest tracking check kr sakte h





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DELAY IN DISPATCH (WITHIN PDD)

Sir , Jesa ki me check kr pa rhi hu ki apke product ke dispatch hone me kuch deri ho chuki h lekin ap nischint rhiyega isme ab me apka case manager rhungi or hmari koshish rhegi ki apka product apko jald se jald deliver karvaya jaye jesa ki apke product ke deliver ki jo maximum samaye h vo PROMISE DATE h.

DELAY IN DISPATCH (OUTSIDE PDD)

Sir , Jesa ki me check kr pa rha hu ki apke product ke dispatch hone me kuch deri ho chuki h lekin ap nischint rhiyega me yha se iski complaint raise kr chuki hu apko iske regarding apko jald se jald update bhi recive ho jayega . Ap bilkul nischint rhiyega me yha se complaint raise kr rhi hu me yha se is complaint ka followup leti rhungi or apko iske regarding latest provide krti rhungi .

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STUCK AT COURIER

Sir , Jesa ki me dekh pa rhi hu ki apka product abhi shipped stage me h yani dispatch hu chuka h lekin is product ki delivery date nikal chuki h kisi unchahe courier partner issue ki vjah se uis product ki delivery me deri ho chuki h lekin ap nischint rhiyega me yha iski complaint raise kr rha hu apko iske regarding samye se update recive hota rhega or hmari koshihs rhegi ki apka product jald se jald deliver karvaya jaye or apko is complaint ka update jald se jald provide krenge .
Ap apke product ko my order section me jakr "Track my order" pr click kr sakte h or uski latest tracking check kr sakte h



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PDWP CASE

Sir, Jesa ki me dekh pa rhi hu ki apka product already DELIVERY DATE ko deliver ho chuki h . meri apse request h ki ap apke family/ neighbourhood / office me check kr lijiye esa ho sakte h ki apka product unke dwara recive kiya gya ho agar ap us samaye delivery address pr available ho .
PDWP CASE

Sir, Jesa ki ap bta rhe h ki is product apko deliver ho paya h lekin deliverd mark ho chuka h me yha se iski complaint raise kr chuki hu . kirpya ap hme is complaint pr kam krne ke liye 6 days ka maximum samye dijiyega hmari koshish rhegi ki apko jald se jald iska update recive ho .
Asuvidha ke liye me ap se dil se mafi chahungi lekin ap bilkul nischint rhiyega apka amount hmare pass bilkul surakhsit h .or hum apki complaint ko jald se jald resolve krne ki koshish krenge maximum samaye 6 days rhega .

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NORMAL COMPLAINT
Sir , Mafi chahungi ki apko is dikkat ka samna krna pad rha h lekin ap nischint rhiyega me yha se iske regarding complaint raise kr chuki hu apko iske regarding jald se jald update provide krenge.
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PICKUP RELATED
PICKUP FAILURE
Sir, Jesa ki me check kr pa rhi hu ki apka pickup karne ki koshih ki gyi thi lekin apka product ka pickup nhi ho pya tha kya ap muje confirm karva sakta h ki kya apko ATTEMPT DATE ko koi call recive hui tjis pickup ke liye kyuki unke dwara btaya gya ki REASON
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PICKUP RESHEDULE

Sir , Jesa ki me dekh pa rhi hu ki me apke pickup reshedule krdia gya h or is product ke pickup agle 24 se 48 ghanto me ho jaygega ap bilkul nischint rhiyega .
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PICKUP DELAY

Sir, Jesa ki me dekh pa rhi hu ki apke product ka pickup initiate ho chuka h lekin abhi tak product ka pickup nhi ho paya h lekin ap nischint rhiyega me yha se isko sechdule kr chuki hu koshish ki jayegi jald se jald is product ka pickup kiya jaye kyuki movement restrications ki vjah se isme deri ho chuki h to ap nischint rhiyega hmari koshish rhegi ki jese hi situation improve ho apke product ka pickup karva lia jaye .

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REFUND
WITHIN TAT

Sir, Jesa ki me dekh pa rhi hu ki apka refund hmari taraf se INITIATION DATE ko initate ho chuka h or apke account me 7 se 10 din me a jayega . Sir ap nischint rhiyega hum umeed krenge ki apka refund jald se jald apke account me a jaye

Agar apka refund apko diye gye samaye me apke account me na a paye to ap hme contact kr sakte h .

OUTSIDE TAT
Sir , jesa ki me dekh pa rhi hu ki apka refund hmari taraf se INITIATION DATE ko initate ho chuka h mafi chahungi ki abhi tak apke account me nhi a paya h lekin ap nischint rhiyega hum yha se iski complaint rasie kr rhi h or apko iske regarding agle 24 se 48 ghanto me update recive ho jayegi .
Asuvidha ke liye me dil se mafi chahunga asha krunga ki apko future me esi kisi dikkat ka samna na karna pde.