Notes
Notes - notes.io |
1. IN2007191527080389204 tpmflex19.496514 : correct info
2. IN2007182354482658673 tpmflex19.496514: correct info
3. IN2007190227579339718 tpm.517990 : agent failed to share template Open package before delivery
4. IN2007201319193308266 tpmflex19.496514 :correct info
5. IN2007190645085282570 igsmt18.424347 :correct info
6. IN2007191926215788586 tpm.524452 :correct info
7. IN2007201422126701541 tpmflex19.496514 : correct info but agent should share info properly :Due to an unforeseen issue, you was not able to seeing order details on Self serve. However, this issue has been resolved now.
as already issue resolved on second day
8. IN2007201457409243221 igsmt18.423503 : correct info
9. IN2007191408248871678 tpm.476457 : agent failed to edit the template
need to share : 'We're sorry to let you know that your order could not be fulfilled by the seller due to an unforeseen technical error and had to be cancelled because of this. This issue has been fixed now by our team.'
instead of 'We?re sorry to let you know that your order could not be fulfilled by the seller due to an unforeseen technical error and had to be cancelled because of this. This issue has been fixed now by our team.'
10. IN2007182316178702099 tpmflex19.496343 : correct info as per cx voc
11. IN2007201533395522624 tpm.528452 : correct info as per cx voc
12. IN2007182136557765903 tpm.502925 : correct info as per cx voc
13. IN2007182351182700721 tpm.502925 : correct info as per cx voc
14. IN2007141803372859317 tpm.518192 : correct info as per cx voc
15. IN2007211037002474770 tpmflex19.496343 : correct info as per cx voc
16. IN2007201452109503938 tpmflex19.496343 : correct info as per cx voc
17. IN2007161731404415005 tpm.524452 : correct info as per cx voc
18. IN2007202329236615027 igsmt18.423503 : correct info as per cx voc
19. IN2007211815130260772 tpm.524443 : agent failed to understand cx voc as cx mentined: ''Hello Team I received a package from Flipkart order ID - OD119181010970240000 ordered on 17-07-2020, may I please know the sender name ?''
agent should inform cx as an unregistered as order has not been placed by cx account its pplaced from someone else as any frd or family member placed an order on cx address so need to inform contact to your friend and family member
20. IN2007210904320212100 tpm.524443 : agent failed to share refund information
21. IN2007210640521115344 tpm.517990 : agent failed to tag with the order OD119061946843134000
22. IN2007212026570532348 igsmt3.358379 : correct info as per cx voc
23. IN2006181324437069575 igsmt18.423503 : correct info as per cx voc
24. IN2007131723527308980 tpmflex19.496343 : agent failed to share ":Also, we'd like to let you know that Flipkart Gift Card will expire 1 year from the date of their creation.
25. IN2006181257076897978 tpm.517990 : correct info as per cx voc
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