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Hi Chinmay,

Thanks for writing in.

We understand that you are facing an issue with the delivery of the product 'POCO X2 (Atlantis Blue, 256 GB)' with the order ID 'OD118977059323587000'.

Please accept my sincere apologies for the inconvenience caused to you and also for the delay in responding to your email as we have received an unexpected huge e-mail volume.

We understand that the order has to be deliver on June 29, 2020 but the date was repromised as the courier service provider has faced some unforeseen issues.

However, we looked up and found that the courier service provider has confirmed that the shipment was delivered to you on June 30, 2020.

Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.

Your safety comes first for us and here's what we're doing as a part of preventive measures against COVID-19: http://bit.ly/fksms0316

If you have any further query, you can write back to us and we'll surely help you out.

Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.

Hope this helps.

Chinmay, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.
     
 
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