Notes
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2. IN2006181229475169644: correct
3. IN2006190931270920888: incorrect action as product covered under 07 days replacement policy agent should need to assign the incident in using 'eligible toa' for mobile accessory.
4. IN2006191510284387026 : incorrect information as cx was not paylater member cx was cardless credit member so agnet should share the information about the cardless credit ''Yes, the late fee will amount to maximum of Rs. 200 or 3% of the total due amount, whichever is higher.''
5. IN2006200928061793589: correct
6. IN2006202120158030770 : correct
7. IN2006202320441222010 : correct but agent also need to mentioned that 'While we may not be able to provide you a definite time frame for its availability, we would request you to visit our website/app frequently to check this option availability.'
8. IN2006212247508702750: incomplete info agnet failed to share info about the Ekart franchises
agent should need to share this info also : Inform that the person interested in associating with Flipkart as a logistics partner or taking logistics franchise can write an email to [email protected] with all the primary details like Name, Contact number, Type of business, Handling capacity, Preferred Location(s) of operation
TAT for revert from the backend team- 48-72 hours
Tagging on SA- Generic >>> Spam >>> Unregistered Caller>>> CS Voice >>> Solved
9. IN2006232152591561906 : incorrect info as per error msg agent should need to share info from covid 19 document (communication document) point number 27 and also need to mentioned about covid 19 situation instead of maximum limit
10. IN2006232257262785495: correct info
11. IN2006241120183790245: correct info
12. IN2006241434140648189: correct info
13. IN2006251013446857285 : incomplete info agent failed to provide cx main voc about payment agent should have to mentioned that the 'We'd like to let you know that the seller was successfully received the payment of your order'
14. IN2006252254591091628: correct info
15. IN2006261244403042393: correct info
16. IN2006261351528743861: correct info
17. IN2006262158485669567: correct info
18. IN2006271531188587622: correct info
19. IN2006271958111045014: correct info
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