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Thank you for taking your precious time to write to us.
We understand that you have received a damaged product 'Tempered Glasses Edge To Edge Tempered Glass for Samsung Note 8 3D Tempered Glass' for the order 'OD119213321679562000'.
We're extremely sorry to hear from you and this is not something we'd want you to go through.
We'd like to let you know that the seller will be able to provide you the replacement for this product.
Please write back to us with the confirmation for replacement within 72 hours along with the following details and we'll help you out.
- Whether all the packing material and tag are available
- Inside and outside packaging of the item
- The pickup address will be the same or not. If it will be different, then write back to us with complete address
- Alternative contact number (If any)
- Whether the seal was tampered or not at the time of delivery.
While replying to the email, please ensure that the subject line is not edited.
Also, we would like to let you know that we are not able to reach you over a call as we are working with limited customer support executives due to precautionary restrictions by the government to avoid the spread of COVID-19.
Since we didn’t want to keep you waiting, we’re responding through this email.
Hope to hear from you soon.
Thanks for choosing Flipkart.
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