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Incident#
I need help with:
Angela Pérez
Good morning, It will be a pleasure helping you today, please let me know how may I assist you?
Good afternoon, It will be a pleasure helping you today, please let me know how may I assist you?
It seems you are absent, can you please let me know if you are still there, I just want to provide the best assistance for you
Thank you so much for your time today, this interaction will close automatically due to inactivity, please be free to contact us anytime you want, we'll be more than happy to assist you and resolve anything for you. Have a great day!!!
You are more than welcome, thanks for waiting, allow me to inform you that I need to transfer this to the our Walmart Third Party Seller --- , due to the item belongs to them and they'll contact you back within 48 hours via email to provide a solution regarding this, I'll really appreciate your understanding and time waiting. Allow me a moment while I transfer it please.
Thank you so much for waiting, allow me to inform you that in this case I need to transfer this to the Higher Department from ---- due to the item belong to them, they'll contact you within 48 hours via email for sure, I know this is not the answer you want to hear due to this was already transferred but I can assure you that this time you'll be contacted, and please accept my apologies that the first transfer wasn't helpful at all. Allow me a moment while I transfer this , thanks you
Thank you so much for your time waiting, I have transferred this already, please let me know if I can help you with something else?
Thank you so much for your time, I am very sorry to inform you that the tracking has no update information so in this case the best option is to process the replacement for --- and you should receive it on ---, is this okay for you?
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