Notes
Notes - notes.io |
1. IN2008040850116707606 igsmt18.424347 : correct info
2. IN2008040751052271025 tpm.502921 : agent failed to share complete info and edit the etmplate as cx ask for refund for the cash on delivery order
should need to share : We looked up your order and found that you had placed this order on cash on delivery payment option and seller has not been received any payment for this product. Due to this the seller is unable to provide you refund for this canceled order.
not use this plz : We are sorry for the delay in responding to your email as we have received an unexpected huge e-mail volume.
need to use : We are sorry that it’s taken us longer than expected to respond to your email due to the high contact volumes we’re experiencing at the moment.
3. IN2008032107574712027 tpm.524452 : correct info
4. IN2008040934511242532 tpm.524452 : correct info but understanding failed
need to share : We understand that you have received a defective and different color product
instead of : We understand that you have received a defective product
5. IN2008041243157032583 tpm.528461 :
instaed of : First and foremost, we are sorry for the delay in responding to your email as we have received an unexpected huge e-mail volume.
need to use : We are sorry that it’s taken us longer than expected to respond to your email due to the high contact volumes we’re experiencing at the moment.
6. IN2008041233445856233 tpmflex19.496514 : correct info
need to share this as well:
you can check the balance here: http://fkrt.it/6jBxorNN
Also, we'd like to let you know that Flipkart Gift Card will expire 01 year from the date of their creation.
7. IN2008040917024114834 tpmflex19.496514 :correct info
8. IN2007231813547033620 tpmflex19.496514 :correct info
9. IN2008041435056996383 tpm.502925 :correct info
10. IN2008041353196659611 tpm.517990 :correct info
11. IN2008041449321651061 tpm.517990:
agent share wrong info
need to share : We'd like to let you know that the changing the registered phone number is very simple and can be done only from our website at the moment.
instead of :We would like to let you know that you can change your registered phone number in the Flipkart account through our website and app by following below mentioned steps.
12. IN2008041024462954221 tpm.528461 : correct info
13. IN20071014055410015491 tpmflex19.496514 : wrong action taken by agent product eligible as per agent incident as cx email opened post policy but cx sent that email on same day when his order delivered
need to create a return instead of not eligible
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