Notes
Notes - notes.io |
need to mentioned 'We understand that you've received an incomplete product'
instead of 'We understand your concern about the missing product'
need to share ''We'd like to let you know that Flipkart Gift Card will expire 01 year from the date of their creation.''
2. IN2007081639468822504 : wrong action taken by agent as cx mentioned he is facing sound quality issue so need to deny for the return as per policy
3. IN2006201826521489438 : agent failed to check proper order as cx placed order for 02 different products. cx got only one and second one was missing. agent should need to create request for the missing one product instead of share policy.
also failed to understand cx concern :
need to be mentioned : ''we understand that you've not received one product ''
instead of 'We understand that you are facing issues with your order'
4. IN2007081253165599112 : failed to edit the template
need to metioned : ''We understand that you are facing an issue with your order''
instead of : 'We understand that you are facing issue with your order'
need to metioned : ''We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these.''
instead of :''We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.''
no need to share this statement : You can be sure that we'll take definite steps to set this right.
5. IN2007082247257533727 : failed to edit the understanding line
need to be mentioned : We understand that you are facing a battery issue with your product
instead of : We understand that you are facing battery issue with your product
6. IN2007091601494213988 : as per cx voc agent failed to take correct action as as cx mentioned no service centre in area
so agent should need to assign to the service return team 'using no vicinity'
7. IN2006291030077287358: correct info
8. IN2007101313050207703: correct info
9. IN2007072311175148524: correct info
10. IN2007091009467802143 : do not need to share this option 'You could also use Cash on Delivery as the payment mode for placing the order if you want.'
11. IN2007100844452123256 : correct info
12. IN2007092005062617849 correct info
13.
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
