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Hi ____,

Thanks for writing in.

We understand that you want a call back from us.

We are sorry that we are not able to reach you over a call as we are working with limited customer support executives due to precautionary restrictions by the government to avoid the spread of COVID-19.

Since we didn’t want to keep you waiting, we are responding through this email.

We completely understand your issue about the missing charger for your order '______' for '_______'.

We are sorry for the trouble you had to go through.

We'd like to let you know that, as requested by you, the seller has arranged a replacement for the product and it'll reach you by _______. The item originally delivered to you will be picked up at the same time.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.

We would like to thank you for your continued trust and support.

Thanks for choosing Flipkart.

{Customer_name}, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
     
 
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