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Thank you for emailing eBay Customer Support about your eBay Account Suspension.
First of all, I assure you that you are not being singled out as a member. In the interest of maintaining a safe trading environment, we'll sometimes ask members to verify their information, business practices, or merchandise before continuing to buy/sell on eBay. As we need to verify your account, we stopped your activities until after the verification and thus, placing a suspension.
To be fully verified, I'll simply ask a few questions regarding your activities and information.
For Selling:
•How did you obtain the item?
•How will you ship the item?
•Where is the item being stored?
•Are you using a supplier?
•Are the items for sale outside of eBay; on line or in-store?
•Do you have a receipt, invoice, or certificate of authenticity for this item if you were asked to provide it?
For Buying:
•What type or category of items are you planning to purchase?
•What is your paying method?
•Is your registered address on eBay will be your shipping address?
Please answer both if you will be buying and selling. Once we receive this information, please allow 3 business days for us to review your account. We'll send you an email to let you know the outcome.
I hope I've explained everything clearly. We look forward to hearing back from you.
Kind regards,
Maria G.
eBay Trust and Safety
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